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Best Cleaners
- Dry Cleaning
- Glastonbury, CT
About this business
Location details
2759 Main St, Glastonbury, CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
As I have already informed you my name is not Brian and I am not a customer of yours as I live in England in the UK not America!!! You have made a mistake with your customers details. Please rectify this and stop sending me useless E-mails
Business response:
We apologize for the mix up. If you could please email me at simonne@bestcleaners.com so I can track down the account I will rectify it immediately.
My name is not Brian. I have never used you because I live in England. It looks as if your customer might have an underline in his address as mine does not
Business response:
While it's true that everyone makes mistakes, whatever we've done to earn a 1-star review is unacceptable and we'll be reaching out to you soon to see how we can make it up to you.
I brought my coupon in at the time of drop off and handed it to the manager. She said she would take care of it. I returned when notified to pick up dry cleaning and was told that because I already clicked on a 15 % discount on an email I would not be able to use the 30% coupon I brought in.. I said ok that makes sense, can I have my 30 % coupon back to use for my next visit. The clerk told me no, someone threw it in the trash! Sorry! And then dig into a trash can (during COVID mind you) and handed me somebody else’s! Wo... read more
Business response:
Oh no! We clearly have not given you the experience you deserve, Dan. We apologize if we let you down, and we’ll be reaching out soon to see what went wrong.
I have moved from CT. Please remove me from your email list.
An item is lost and I have heard nothing more and I left a voice message and haven’t gotten a return call
Business response:
Jeanne I do apologize we did not get back to you. Someone will be in contact with you shortly. Thank you Carmen
Vety expensive and not very customerf friendlly had a coupon which i wAnted to use i thought wad good untill end of month not doing a lot if dry cleaning these days And missed by 3 days i would not of done the drycleaning so i spent 45 dollars that I really didnt have someone should if contacted me to let me know before they assumed i would want to spend that much when i wanted to use a coupon.
Business response:
Try as we might, sometimes we just don’t meet your expectations, Paula. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you.
Find a discrimination when there’s only a offer for men shirts and the offer is it for women shirts. If you’re going to have a machine for one you should have a machine for the other
Business response:
Good Morning Christine , The coupon is for laundered shirts please feel free to use it on your shirts as long as they can be laundered we can do them. If not there are other coupons we sent out for drycleaning as well. Stay safe. Carmen
Hello, I noticed while dropping off this week that my laundry bag which had been relatively new had been switched. I was dropping off a much older bag with my shirts to be laundered. I find this to be odd and probably unsanitary during this pandemic. My name-tag was on this older bag but it certainly had been switched. This is not ok with me.
I am ALWAYS pleased with my experience at Best Cleaners. Everyone is very friendly to me. Nice experience. Bob B
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.6 star rating with 920 reviews.
When is Best Cleaners open?
Best Cleaners is open now. It will close at 7:00 p.m.