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Best Cleaners
- Dry Cleaning
- Schenectady, NY
About this business
Tim and Catherine McCann founded Best Cleaners in 2005 to better serve their own garment care needs. Both Tim and Catherine brought many years of large company experience, which has translated into forming a firm that is family owned and operated while also adhering to process, procedure, accountability and purposeful culture. The process of cleaning garments is [as] complex as the reality of consistently delivering a high level of client service, product quality and employee centric culture. The team at Best has delivered ... read more
Location details
26 Saratoga Rd, Schenectady, NY, 12302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Once again, I left Best cleaners disappointed. More than a week ago I was told my lost shirt would be replaced (missing for over 1 month), and nothing... maybe coming from wish? I was also told I'd get a 15% discount...I was given a 1.72 discount on an order that was about 119.00! I've spent too much time with Best and quite frankly in tired of making a trip there and either coming out empty handed, or with no resolution at all. I'm fed up!
Lost a dress shirt, still haven't heard if you have found it. I spend a lot of money there and the only discounts I get sent are for curtains?? I only bring my clothes there, but I'm really considering other options.
Brought our son's pants in to get them shortened. They were suppose to be done on Monday Dec 13th as he had a very important concert the next day. Got there at 4pm and found they had not been touched, the tailor had gone home and we were left with just his pants pinned. Very disappointed as you were recommended by a few people who we will make sure know our experience.
I brought in a king size quilt, white with blue print. I mentioned some grayed and yellow areas, asked if that would be able to out, as it was just dingy. I was told no problem. After picking up the quilt, it was a month or so before I put the quilt on my bed and those dingy areas were still there. It was disappointing that it didnt come out and/or not being told that they couldnt come out.
Terrible customer service. Have called and emailed numerous times regarding a missing item and have not received a response! Of course, I continue to receive an email telling me I have an item to be picked up. I am a delivery customer.
I gave feedback back in October and never heard anything back. I could not believe that it cost me almost $100 to have three, two piece suits, dry cleaned, not same or next day pickup, etc. The convenience of having my shirts done at $4 per shirt is no longer worth it. Coupons and availability are useful but with timing parameters sometimes they can't be applied. Your pricing has driven me away!
I called a month ago, am a very regular customer, I had a question, no one even bothered to call me back. And don’t email me, I rarely use it.
THE WAY THEY AR PRESSING MY SHIRTS IT'S CAUSING THEM TO BUCKLE RIGHT IN THE FRONT. TOO MUCH STARCH WAS ADDED TO MY SHIRT CAUSING THE BUTTONS TO BECOME BRITTLE.
stain removing was going to be a problem, but you solved. My jacket looks like new
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.7 star rating with 1,030 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open tomorrow at 7:00 a.m.