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Best Cleaners

4.9
  • Dry Cleaning
  • Latham, NY

About this business

Consumer ServicesDry Cleaning

Tim McCann, co-founder of Best Cleaners, comes from a long line of dry cleaners. In fact, his grandfather founded the original Best Cleaners in Connecticut in 1957, and while his father is no longer involved with the company, it is still owned and managed by family members today. So, when Tim and his wife Catherine set out to start their own dry cleaning business in the Capital Region, they knew there was only one name that would suit their vision of what a dry cleaner could and should be. With his grandmother’s blessing to ... read more

Location details

500 Troy Schenectady Rd, Latham, NY, 12110, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.91,146 reviews
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Did a super job cleaning and fixing the pocket 

Business response:

We strive to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, William! 

they do a great job but the prices are high 

Business response:

Best Cleaners did our best to provide top quality dry cleaning services to you, and it looks like we performed admirably! Thanks for your review, Kevin! 

Your staff did a wonderful job on my clothes that I wasn't sure the outcome - to my surprise my clothes looked fabulous as you were able to remove all the lint - plastic, paper etc; from all items and they looked brand new. - Your the BEST! 

Business response:

A 5-star rating is one of the highest honors a dry cleaner like Best Cleaners can receive. You make it all worth it. Thanks for your review! 

Maryanne S.'s profile image
3 years ago

Friendly staff 

Business response:

Well now! We give YOU, Maryanne, a 4-star rating as a customer! And of course, we hope to see you again soon at Best Cleaners. 

Great staff 

Business response:

THANK YOU! We’re over the moon that you had such a good experience with our dry cleaning services. See you again soon? 

I love Best Cleaners! They keep very nice clothes looking great, the cleaning and pressing are superb and the service is friendly and professional. I usually go to Loudonville, Carmela is awesome, it always makes my day to stop by and see her. Her tailoring is excellent and she is just very nice to do business with. She has great customer service skills! I always enjoy seeing Melody too, she has been so friendly and professional since she started with Best Cleaners so many years ago. Thank you for all you do! 

Business response:

It’s always a pleasure to serve you Carole! Thank you so much for taking the time to share such a wonderful review. We are thankful for your business!  

Your cleaners is the best in the area. New employees are outgoing and kind. You get your work done ahead of time. 

Business response:

Wow, Karen! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Bedspread and shams were done on time as well as well done. Great service! 

Business response:

We’re blushing! Thank you so much for the thoughtful review Pat. You made our day! We appreciate your trust and support. If there is anything we can ever do to serve you better, please let us know! 

My dry cleaning was completed ahead of the time promised which was good but I inquired about bringing in some dresses for cleaning and when I asked what they charge to clean gowns and cocktail dresses, I was told it starts at $55! I didn’t even pay that much for any of them. So I won’t be bringing those in. I was also very disappointed to learn that they’ve gone cashless. I don’t use my debit card since my account was compromised so I had to use a credit card, which was also recently compromised. Kind of disappointing. 

Business response:

60% wouldn’t be a passing grade in high school and it’s not a passing grade now. A representative will be reaching out to see how we can improve our service! 

Frequently asked questions about Best Cleaners

How is Best Cleaners rated?

Best Cleaners has a 4.9 star rating with 1,146 reviews. 

When is Best Cleaners open?

Best Cleaners is closed now. It will open at 8:00 a.m.