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Best Cleaners
- Dry Cleaning
- Delmar, NY
About this business
Tim and Catherine McCann founded Best Cleaners in 2005 to better serve their own garment care needs. Both Tim and Catherine brought many years of large company experience, which has translated into forming a firm that is family owned and operated while also adhering to process, procedure, accountability and purposeful culture. The process of cleaning garments is [as] complex as the reality of consistently delivering a high level of client service, product quality and employee centric culture. The team at Best has delivered ... read more
Location details
246 Delaware Ave, Delmar, NY, 12054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Brianna is a wonderful employee to have. Service with a smile
Business response:
Thanks Josue! We give YOU a 5 star rating as a customer! Hope to see you again soon at Best Cleaners.
Thanks Melissa for this courtesy and to Hannah for her exemplary way of treating this customer. Sure mistakes happen but the way they are corrected by your business is a way to secure the customer's return. (I don't know which Hannah is the one who worked with me. There are two on your scroll down choices)
Business response:
We've given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. We hope this is the beginning of a beautiful friendship!
I recently picked up a wedding dress (beautifully cleaned and preserved, btw!) at your Delmar, NY store. I want to specifically thank Iris for her courteous and friendly attention during that visit. She was clearly busy with many orders but retrieved mine and answered my questions with patience and a smile. Thank you, Iris; your kindness was so appreciated!
Business response:
It's our goal to receive a 5 star rating every time a customer reviews us, because we care deeply about the quality of our services. Thank you for reviewing Best Cleaners.
I am a new customer of Best Cleaners. I have used them 2x for jackets that I thought were hopelessly ruined. They were able to clean the stains completely and the jackets honestly look brand new. I am extremely happy with their services which were also very quick. And they have awesome communications. 10 stars not 5.
Business response:
Thanks Betsy! We give YOU a 5 star rating as a customer! Hope to see you again soon at Best Cleaners.
Overall good experience. Just wanted to pass along some feedback on things I discovered after bringing items home. Two delicate silk scarves had been pinned and this left holes in them that cannot be fixed. Another white blazer had the stain unable to be removed but I believe I was still charged for this item (not 100% sure).
Business response:
Thanks, Anne! A 4 star rating is a sign of a job well done. We hope we can provide our dry cleaning services to you again soon.
Please update my name to read : “ T Lewis Steele”.,…. Thank you so much !
Business response:
Two out of three ain't bad, but three out of five is less than we aspire to! A representative from Best Cleaners - NY will be contacting you so we can get to the bottom of this.
Excellent job on all orders, plus your customer service in Delmar is great!
Business response:
Best Cleaners strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks Mary!
Liz, I continue to enjoy the services of your company. The personnel and the cleaning are consistently first rate. I'm tell my friends and family. My best
Business response:
THANK YOU! We're over the moon that you had such a good experience with our dry cleaning services. See you again soon?
Your cleaning bag is WAY too big! Was OK before I needed a cane, but now the walk from my bldg to the clubhouse is almost impossible. Have been doing a lot of handwashing & hating it!!!
Business response:
Im so sorry Betty, We can definitely supply you with a smaller bag with your next order!
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.9 star rating with 725 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open at 7:00 a.m.