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Baryames Cleaners
- Dry Cleaning
- Okemos, MI
About this business
Location details
1575 W Grand River Ave, Okemos, MI, 48864, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The cleaning was great. the little issue I had with my shirts was quickly resolved. Dropped a star for that and the fact that the hemming on my pants was returned loose and I was told by a rude manager that this is my problem without even listening to my comment. and the coupon was not applied. I would have still given 3 or 4 stars if it weren't for Ms. Dee (the manager). She belittled me and spoke to me in a rude and disrespectful way. Very disappointing service. I sent an email with more details and I would be more than... read more
Business response:
Try as we might, sometimes we just don’t meet your expectations. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you.
Your new hours at the locations I use regularly, starting at 8am, make it hard for those of us whose schedule does not allow us to come in after 8 and rarely are out of work in time to come in. I work out of town so pick up and drop off is not ideal.
Business response:
Bob, I apologize we didn't meet your expectations and thank you for taking the time to let us know. We have 3 locations open at 7am - 6pm Monday thru Friday: 2423 S Cedar St, Lansing, 1518 W Grand River, East Lansing & 6334 W Saginaw, Lansing or we can service you with free Home Pickup & Delivery. Please contact us at 517-388-4317 if you would like the Home Pickup & Delivery service. Your business is very much appreciated. Thank you. Jennifer Hampshire
I was suppose to have a pocket replaced on a pair of grand. I was given a price and came back 45% higher. Came back paid the higher price got home and nothing and I mean nothing was done to the pocket
Business response:
Tim: I'm very sorry to hear about this and thank you for taking the time to let us know. I've placed a $30.00 credit on your account due to the price discrepancy and failure to do the repair. Please bring the garment back at your convenience so we can get the pocket repair done for you. Thank you for your business. Art Baryames
It’s always a different price with the same items. Every single employee tells me something different. Not going back.
Business response:
Traci: I'm sorry to hear about this and thank you for taking the time to bring it to my attention. Heather, my customer service leader will be reaching out to you. Thank you for your business. Art Baryames
A sleeping dress was missing. The driver picked it up from my house but didn’t send it back.
Best surprise is there is no surprise!
Business response:
Jim: Thank you for your 5 star review as well as your business. Art Baryames
Dropped off 3 blouses at 10:30 am Friday morning. The young lady at the counter said “ Wait till Monday and they go on sale “. I asked when they would be ready if I waited until Monday and she said after five. I told her I needed them by 4 so I would have to go with the regular price. I asked her when I could pick them up on Monday and she said around 10:30am. I went to pick them up on Monday around noon and the gal spent 20 min. Looking for them before she asked me what time I dropped them off on Friday. She said “ anyth... read more
Business response:
Christine: Please accept my apology for having to experience this. I appreciate you taking the time to let me know. Your feedback will be used to make sure this doesn't happen again. A representative from my company will be reaching out to you on Monday. Thank you for your business. Art Baryames
Frequently asked questions about Baryames Cleaners
How is Baryames Cleaners rated?
Baryames Cleaners has a 4.6 star rating with 243 reviews.
When is Baryames Cleaners open?
Baryames Cleaners is closed now. It will open tomorrow at 8:00 a.m.