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Balfurd Cleaners
- Dry Cleaning
- State College, PA
About this business
Family-owned and operated since 1927, we are Pennsylvania's full-service fabric care provider.We use clean technologies that protect the environment which sets us apart from other cleaners. We are licensed-users of the GreenEarth™ cleaning patented process that uses no hazardous chemicals and helps secure cleaner air, soil and water. Our conveniently located stores, with lots of free parking and large open storefront windows make drop-off and pick-up a cinch. We also offer convenient FREE pick-up and delivery service!
Location details
1223 N Atherton St, State College, PA, 16803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The in-person contact was great BUT when I called earlier to see if the uniform was ready to pick up, the woman who answered the phone told me that she had already told me that it was ready??? I responded that "no, when I called last week, when it was suppose to be done, you informed me that there was a problem with a boiler and I was to check back again in a couple of days". No apology was given....just "I'll check to see if it's ready." This employee needs some customer service training.
Business response:
Hi, Samantha, Thank you so much for taking the time to give us feedback. I'm so sorry that you experienced poor customer service. Did you happen to catch the name of the woman who answered the phone? I want to make sure we are able to discuss this with her directly and we have a few women who answer. Again, apologies about our boiler issues and thank you for your understanding in that! Please reach out directly to 814.237.7661 and ask for Linda should you need to discuss this any further. Thanks again for your feedback as th... read more
Both the individuals I dealt with were delightful and very helpful. I was also pleased with the outcome of the piece of clothing that was dry cleaned.
Business response:
Thank you so much for your kind words, Mary. We really appreciate you taking the time out to share your experience with us. -The Balfurd Team
Well done but a tad more expensive than I expected for a women’s 3/4 jacket n thin liner. 🤷♂️
Business response:
Thanks for the feedback, Warren! We're happy you are happy with the quality. We do post our prices on our website and you are always able to ask for a quote at drop off. The last thing we want is our clients to be surprised by our pricing. Thanks again and Happy New Year! -The Balfurd Team
Easy and convenient
Business response:
Thanks for your feedback, Bill! -The Balfurd Team
Items were ready faster than forecasted, great.
Pickup was timely and organized. Driver left the shirts hanging on a hook over the foor.
Excellent customer service, clothing came out just the way I asked.
Business response:
Thank you so much for your kind words, Steven! We're happy that you're happy and hope to see you again soon! -The Balfurd Team
This was a garment fixing job and they were prompt and very pleasant!
Business response:
Thanks for sharing! You words will make our seamstress' day! We appreciate you taking the time to give us your feedback, Tim !
Excellent cleaning of a sports coat. Stain gone.
Business response:
Thanks for taking the time to rate us, Charles ! We're happy that you're happy! -The Balfurd Team
Frequently asked questions about Balfurd Cleaners
How is Balfurd Cleaners rated?
Balfurd Cleaners has a 4.9 star rating with 2,900 reviews.
When is Balfurd Cleaners open?
Balfurd Cleaners is open now. It will close at 7:00 p.m.