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American Dry Cleaners
- Dry Cleaning
- Charlotte, NC
About this business
Location details
1806 N Graham St, Charlotte, NC, 28206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 6:30 p.m. | |
| Tue | 6:30 a.m. to 6:30 p.m. | |
| Wed | 6:30 a.m. to 6:30 p.m. | |
| Thu | 6:30 a.m. to 6:30 p.m. | |
| Fri | 6:30 a.m. to 6:30 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have been with American cleaners over 5oyears .Because ilove your work.
I had four dresses and a pair of shorts cleaned and my bill was $70. I will never be back. Your prices are sky high and the work was average.
Once again there is a new driver - I was charged $3 / lb instead of the negotiated $2.50. I am most discouraged!
Spend a lot of money with y’all for over 50 years and I still have to show my phone blah blah blah to get a 20% discount. SMH !
We are disappointed at one item was not delivered with the rest of our order. It turns out that the item was left behind at your plant. secondly, we were told that deliveries would be made to our cottage at Sharon Towers. Deliveries are in fact made to the main building here.
The staff is so nice and professional And the Faclity is clean.
Sent a set of cotton sheets to be washed and ironed. The pillowcase has grease or something on it.
Botch up my patch job on jeans
Business response:
I apologize for the way the seamstress patched your jeans. I got with her and she is now correcting them. She wasn't told you wanted a patch to cover a larger area around the hole. I appreciate your patience while they are redone.
Counter service was not that great my skirt was folder on a hanger instead of the usual hanger when implied about it was told they ran out of hangers
Business response:
I apologize and thank you for bringing this to my attention. I am getting with each staff member to make sure they better understand how to address and fix problems when they occur. The CSR should have corrected the issue immediately when pointed out instead of giving a poor excuse. The inspector also should have caught this and corrected it before bagging. We have had issues getting supplies in a timely manner due to Covid-19, but that is my problem and we can find work arounds when these issues arise so it doesn't affect t... read more
Frequently asked questions about American Dry Cleaners
How is American Dry Cleaners rated?
American Dry Cleaners has a 4.7 star rating with 2,395 reviews.
When is American Dry Cleaners open?
American Dry Cleaners is open now. It will close at 6:30 p.m.