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440 West Army Trail Rd, Bloomingdale, IL, 60108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Completely ripped out the lining of my husband's brand new $700 suit . . .
Business response:
Thank you for providing your feedback and letting us know about your issue. I apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business.
Just picked-up a load of shirts that were cleaned. 12 were laundered 4 were dry cleaned ($4 more per shirt). My wife called and asked for an explanation regarding why the difference. Didn’t get a good answer. Made no sense. May be looking for another cleaners.
Business response:
We’re so sorry that we didn't communicate well, and that you were unhappy Joe. Please let us try to work it out.
Writing this review to make other consumers aware of the poor customer service and damage they do to your clothes. With my most recent load, a shirt was returned to me with 2 holes in the back of it equidistant from the shoulders. This absolutely was from the machines used at this facility. I spoke with the manager who was not willing to provide me the funds to replace this shirt but instead insisted it was not from his machines. I understand that accidents can happen but to not take responsibility is very unprofessional. ... read more
Abusive behavior to customers. Fraudulently states in writing will charge 2 pieces and bait and switch charges 3 pieces. When I asked, manger tried to keep/steal a piece of my dry cleaning clothing and touched the cleaned clothes. I asked to call the police. Assistance is requested to report to attorney general fraud division.
Business response:
Hi, Tanzina. We take your experience at Tide Dry Cleaners very seriously. Please send us a direct message with either an email address or phone number and we'll have a team member reach out to you.
Don't use tide cleaner they fired my mother for no reason. Looks like a Possible discrimination lawsuit !
Business response:
As a matter of corporate policy, we do not publicly comment on individual human resources issues. We do require our team members to meet and hopefully exceed certain expectations because that is what our guests deserve.
Tide Cleaners has a 4.2 star rating with 530 reviews.
Tide Cleaners is closed now. It will open tomorrow at 8:00 a.m.