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Tide Cleaners
- Dry Cleaning
- Naples, FL
About this business
Location details
8050 Trail Blvd, Naples, FL, 34108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
RecommendedI brought my favorite Kate Spade dress here because i got a horrible stain on the front of it and i thought for a second it was ruined for good. Luckily, Tide was my first go to. They removed my stain and made my dress look brand new. I can't thank them enough!!!!
Business response:
Thank you so much for your kind words, Martha. We really appreciate you taking the time to share your experience with us! Hope to see you again soon. Sincerely, Amanda Fagan Operations Manager
RecommendedIt's always clean in the store, the employess are cheerful, and the clothes smell, feel and look clean. Unlike previous dry cleaners that I have used that claim to be "fresh" my jackets always had sand and grit in the pockets that was not there when I took the clothes in. You will NOT have this problem at Tide Dry Cleaners 💯😀👍
Business response:
Thank you so much for your kind words, Virginia. We really appreciate you taking the time to share your experience with us! Hope to see you again soon. Sincerely, Amanda Fagan Operations Manager
RecommendedBest cleaners in town!! Amazing service between the customer service, and the excellent job they do on my clothes! They have valet, a delivery system, and you can pick your clothes up anytime of the day or night with their 24hr kiosk! Im so impressed
Business response:
Thank you so much for your kind words, Ke Asha. We really appreciate you taking the time to share your experience with us! Hope to see you again soon. Sincerely, Amanda Fagan Operations Manager
RecommendedFast and efficient cleaners at its finest. Never worry about last minute plans when you come to Tide. They offer same day service with no rush fees. My clothes come back pressed smooth, and spot free with a light refreshing scent like no other cleaner. Try out their valet if you are worried during this pandemic you never have to step foot out of your car.
Business response:
Thank you so much for your kind words, Natalie. We really appreciate you taking the time to share your experience with us! Hope to see you again soon. Sincerely, Amanda Fagan Operations Manager
They could actually clean the clothes. Having a dress come back with spots on it when there were no spots when I dropped it off. Going back to my drycleaner I used before trying this place once.
Business response:
Marie, I would like to sincerely apologize for the issue with your dress. Our goal is to exceed our guests' expectations and we obviously fell well short in your case. Please send me an email with your preferred method of contact at Amanda.f@cci-tdc.com so we can rectify the situation. I again sincerely apologize for the issue but can assure you, we will do what is necessary to resolve the issue. Amanda Fagan Operations Manager
I have been using this store since they opened, but will not do so any longer. When my husband decided he preferred his shirts starched and folded, I notified them and they wrote the instructions inside of the bags. All was well for a short while. Then they stopped following instructions, and I started complaining. No results. The last time I complained, I walked into the store, asked to speak with a manager, and explained the problem. She assured me it would be fixed. Today I picked up the cleaning, and there there was his ... read more
Business response:
Joan, thank you for your feedback regarding your husband's shirts. It’s incredibly important to us that you are satisfied with your experience and we’d love to connect with you regarding the details of your services. Please send us a direct message with your contact information (phone number or email address) and a member of our team will reach out to you.
For my clothes to be washed and folded was 91 dollars and I'm from Kentucky working down here with the power company!! I just think that's a little crazy to wash and fold my clothes!!
Business response:
Wesley, we are sorry about your experience at Tide Dry Cleaners. We find our prices to be competitive, and our convenience, quality and customer service make us stand out among the rest! We recommend joining our Inner Circle Rewards program to receive exclusive deals and discounts: bit.ly/TDC_ICR.
Unprofessional treatment at the Bonita location this evening. Sent an email to corporate. Messed up 2 pair of linen slacks, when we picked order up and realized slacks were spotted, staff member tried to scratch off spots that weren't on slacks when we dropped them off. Disgusted.
Business response:
Hi Crystal. We have followed up with you in a direct message. Can you please respond to us there? Thank you.
Shrunk some clothes and some the clothes are missing!!
Business response:
Hi Havern. We would like to discuss the issue with you further. Could you please send us a direct message? Thank you.
Frequently asked questions about Tide Cleaners
How is Tide Cleaners rated?
Tide Cleaners has a 4.7 star rating with 532 reviews.
When is Tide Cleaners open?
Tide Cleaners is open now. It will close at 7:00 p.m.