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Regency Cleaners & Laundromat
- Dry Cleaning
- Durham, NC
About this business
Location details
3600 Hillsborough Rd, Ste A, Durham, NC, 27705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 7:30 a.m. to 8:00 p.m. |
I am getting the email about picking up my dry cleaning. I did pick it up at Hillsborough Rd. & I have an account with you & they lady said it would be paid by my account
Business response:
While we always strive for perfection, we're still pleased that you enjoyed our services! Thanks for your review, William P.
Clothes were not ready as promised. Visited this cleaners specifically for their turn around time. Was really disappointed.
Business response:
Thank you for providing your feedback and letting us know about this issue, Erica. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Our Management Team has been notified and are working to resolve this issue. I have issued a $20 cleaning credit for your inconvenience. We deeply value your business and look forward to providing OUTSTANDING service to you on your next visit. Stay safe!
It's like going to see family. Not treated as a customer, treated as a friedn
I had a coupon and had failed to include the bar code for it in printing it out. They found a way to give me the credit anyway. Thanks, Regency!
Alto oh I visit every 2-3 weeks, you guys cannot distinguish between food and hang I wish my work shirts be folded and personal/casual hung I get shirts folded that are suppose to be hung and shirts hung that were suppose to be folded Very discouraging
Business response:
Thank you for providing your feedback and letting us know about this issue, Taylor . We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Our Management Team has been notified and are working to resolve this issue. Please contact us at (919) 383-3256 if you need do not feel this issue has been resolved.
You charged me $25 for 1 suit and 2 ties, each tie cleaning cost almost 9 dólar each; that really socks. I would be cheaper to buy 2 new ties I’m giving you a bad review for your prices not for your quality. I’ll come back there
Business response:
Yes Salomon , Regency Cleaners is committed to providing you a quality finished garment using high quality products and finishing procedures. We always strive to operate in the most efficient manner, but continue to experience price increases in areas of our business that are beyond our ability to control. The safety of our environment, our customers and employees are of the utmost importance at all times, so we always choose to operate at the highest standards. We will continue to work hard at maintaining reasonable and... read more
Two shirts. 10.00 and some change one dry cleaned and one laundry seems to me that is allfull high you can by new shirts if you use your cleaners twice that’s what it would cost
Business response:
Thank you for providing your feedback and letting us know about this issue, Greg . We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Our Management Team has been notified and are working to resolve this issue. Please contact us at (919) 383-3256 if you need do not feel this issue has been resolved.
Frequently asked questions about Regency Cleaners & Laundromat
How is Regency Cleaners & Laundromat rated?
Regency Cleaners & Laundromat has a 4.4 star rating with 153 reviews.
When is Regency Cleaners & Laundromat open?
Regency Cleaners & Laundromat is open now. It will close at 8:00 p.m.