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Puritan Cleaners - Midlothian
- Dry Cleaning
- Midlothian, VA
About this business
Location details
11665 Midlothian Turnpike, Midlothian, VA, 23113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
this time my collars was not clean
Business response:
Hi Thomas, we’re so sorry they weren’t clean and perfect for you! We’d love to redo them for you at no charge. We are closed New Year’s Day but will be open on Thursday! Please stop by whenever convenient and we’ll make sure we take great care of you. Thank you for letting us know!
Cleaning clothes is good -- however, prices are well beyond most good cleaning firms. Very expensive!
Business response:
Thanks, Dan! We’re curious, how could Puritan Cleaners - Midlothian have provided you with a better dry cleaning experience? We’ll reach out soon to get your feedback!
Uniform was initially lost, took two days longer to clean than originally told, phone number was copied down wrong which led to no notification when cleaning was done, and fee was still asked for even after manager said cleaning would be free because of mistakes made. Only the professionalism of the manager and the quality of the cleaning itself kept this from being a one-star review. After the great experience from the last time I used Puritan for cleaning my uniform, I’m led to believe that this was just a fluke and will m... read more
Business response:
Hi Jonathan! Thank you for allowing us to make things right. When we miss the mark we own it and do our best to learn from it. We hope to serve you again soon!
Great job!
Business response:
Thank you Davis!
This comment is based on my dry cleaning experiences across the United States of America. Clearly 3 pieces that are non silk with no ornaments should not cost $29 to clean. Yes the garments were spotlessly clean but $10 per piece is extremely excessive.
Business response:
Thank you for taking time to share your feedback George! So glad everything was spotless for you. We invest quite a bit into our team and our equipment because we think you’re worth it! We’d love to take you on a tour sometime and show you why we may price differently than some other cleaners may. Thank you for coming to see us! We hope to serve you again soon.
This location has horrible service and average cleaning.
Business response:
Oh no! We're so sorry this was your experience Ty, that's not how we aim to serve! I appreciate you letting us know - you can expect a call from our team any moment to make sure we take care of you and learn more. Our hours are Mon-Fri: 6:00am-8:00pm, Sat: 7:00am-6:00pm, and Sun: 10:00am-4:00pm. But we have been know to be open later to get our clients what they need! We appreciate your business and look forward to talking with you in a moment. - Sara
I came a couple minutes after 6 pm. The young lady opened the door and told me she was closed. I asked if I could retrieve my shirts because I needed one for church the next morning. She told me should couldn’t and walked away. I thought you all were open later. Typical service at this location.
Business response:
Oh no! We're so sorry this was your experience Ty, that's not how we aim to serve! I appreciate you letting us know - you can expect a call from our team any moment to make sure we take care of you and learn more. Our hours are Mon-Fri: 6:00am-8:00pm, Sat: 7:00am-6:00pm, and Sun: 10:00am-4:00pm. But we have been know to be open later to get our clients what they need! We appreciate your business and look forward to talking with you in a moment. - Sara
Frequently asked questions about Puritan Cleaners - Midlothian
How is Puritan Cleaners - Midlothian rated?
Puritan Cleaners - Midlothian has a 4.7 star rating with 1,273 reviews.
When is Puritan Cleaners - Midlothian open?
Puritan Cleaners - Midlothian is closed now. It will open at 7:00 a.m.