Polo Cleaners

Name: Polo Cleaners
Address: 31105 Rancho Viejo Rd, Ste C11, San Juan Capistrano, CA, 92675, US
Telephone: (949) 496-7354
Price range: $$
Rating: 4.9

4.9

★★

1455 reviews

|Dry Cleaning|San Juan Capistrano, CA 92675 United States

31105 Rancho Viejo Rd, Ste C11, San Juan Capistrano, CA 92675 United States

(949) 496-7354

https://polocleaners.com/

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About

Over the past 40 years we have learned to provide the best customer service, team training and quality in the industry. We share ideas and new concepts with many of the biggest and best cleaners in the United States, as well as consultants, to ensure we provide our customers the best service and product possible. Our hands on approach allows our customers to know that their garments will be cleaned using the best care and techniques possible.

4.9

★★

1,455 reviews

5★1,393

4★49

3★12

2★0

1★0

1 review has no rating

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Ramesh P. on ReviewMyDryCleaner

★★

6 days ago

Great same day service

John M. on ReviewMyDryCleaner

★★

10 days ago

I like best Nancy and all employees because they are thinking of best interest of customers, treat everyone as friends, and are efficient. One thing I would like is to reduce and eventually eliminate use of plastic over time, in order to reduce plastic in environment, in animals, fish, humans. Thank you, John Maitino

Doug W. on ReviewMyDryCleaner

★★

12 days ago

Great customer service !!! They were able to accommodate every need I had …. OVERNIGHT!!

Beverly G. on ReviewMyDryCleaner

★★

12 days ago

Great service ! First time customer

Claudia I. on ReviewMyDryCleaner

★★

14 days ago

As always, very satisfied with Polo Cleaners. Friendly, prompt & professional.

Misti F. on ReviewMyDryCleaner

★★

17 days ago

The alteration was so good, it looked as though it wasn’t altered at all!

Jeff S. on ReviewMyDryCleaner

★★

25 days ago

Extremely nice people who took care of me immediately during my first visit. Couldn’t be more pleased

Joann C. on ReviewMyDryCleaner

★★

a month ago

I brought in a pants suit to be hemmed and the hemming could not look any more professional or finished. Very impressed with the staff and the seamstress both in her fitting suggestions and work. Thank you Polo.

Lynda S. on ReviewMyDryCleaner

★★

a month ago

I dropped off my clothes and asked that a $5 coupon be added. Cashier said she would add to order. When I got my order back, no $5 off and one of my laundered shirts was dry cleaned instead and charged slimiest double for it. The good thing is that I got credit for next time, but not sure why my my discount card was not touched when I asked. Thanks.

Business Response:

Lynda, Sorry for oversight by the counterperson on the vip card discount. That has to be punched and then inputted in the system every time and obviously she forgot. I assure you not on purpose. As for the shirt dry cleaned, some shirts cannot be laundered and put on the hot press as it will ruin them. I am not sure about the shirt in question but if you like let the staff know to launder your shirts no matter what. We can't be held responsible for shirts that get ruined by the hot press if laundered, but my team can discuss with you on an individual basis. Have a great day.