Ron does an excellent job.
not a fan of the emails asking me every week what day I want a pick up. and the link does not work in order to respond.
I let Ron know that every Friday is good with me unless I tell him different.
Business response:
Well now! We give YOU, Steve, a 4 star rating as a customer! And of course, we hope to see you again soon at Owl Cleaners - Main Facility.
everything is great. I just miss the text messages reminding me that we had a pick up today.
I was away for three weeks and did reply N to the previous text messages, so perhaps there is a default that stops sending them after a certain period. We are back
Business response:
We've given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. We hope this is the beginning of a beautiful friendship!
I had such a wonderful experience with Heather at Owl Cleaners for my wedding dress preservation. My wedding dress was in rough shape after the wedding (spray tan residue, a lot of dirt on the bottom, wine stain, random markings, etc.,) . Heather completely transformed my dress back to its original, pristine condition. When I came in to pick up my dress, I teared up! It looked so beautiful and made me feel all the happy feelings I felt from my wedding day, all over again. I HIGHLY encourage all Pittsburgh brides to go to Hea... read more
I love your friendly & competent services, but my job has gotten more casual dress and I don’t wear my suits or clothes that need dry cleaning very often anymore. I stopped using Giant Eagle because they don’t recycle hangers and I don’t like that useless waste. I have/will regularly use your seamstress/alterations service. Please keep up the good work and I will not use any other cleaner/alterations service! Thank you for the 50% off coupon.
Business response:
Wow, Please! A 5 star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Thank you so much for saving my dress from the melted wax that had gotten all over the front! Really appreciate everyone’s help! Sorry I don’t remember the names of person who called me back or at the front desk. And love that it showed up at my front door in two days!
Business response:
Owl Cleaners - Main Facility strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks Gross!
It’s a ways been a good one!
Business response:
We've given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. We hope this is the beginning of a beautiful friendship!
I got married in the Spring 2022 and wore my beautiful wedding gown. It was the most memorable day that I will cherish for the rest of my life. I knew after the wedding, I wanted to treasure the moment while still capturing the beauty of my wedding. One way in capturing the essence of the day is the preservation and restoration of my wedding gown. Preserving and protecting the gown was just as important as purchasing the gown. An investment well spent deserves time and attention as the day “I said yes to the dress’.
I locate... read more
All employees always helpful ,friendly and smiling !
Business response:
It's our goal to receive a 5 star rating every time a customer reviews us, because we care deeply about the quality of our services. Thank you for reviewing Owl Cleaners - Main Facility.
My dress was altered amazingly! It came out better than expected…the stitching on the hem was impeccable! I would recommend Owl to anyone!
Business response:
Thanks Heidi! We give YOU a 5 star rating as a customer! Hope to see you again soon at Owl Cleaners - Main Facility.
Google reviews (345)