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Oceanside Cleaners
- Dry Cleaning
- Ponte Vedra Beach, FL
About this business
Location details
298 Solana Rd, Ponte Vedra Beach, FL, 32082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The staff is great headed up by Marian. Couldn't be better. The new computer system working great.
Business response:
Thank you for taking the time to leave us a review, Ada & Roger! We are so happy to hear you are enjoying the new software upgrade. Look forward to seeing you in the Ponte Vedra store soon! Sincerely, Clare
I love coming to your dry cleaning business. It is a very happy place with the job well done.
Business response:
Thank you, Samantha! We love seeing you in our shop! It's customers like you that help our business thrive. Thank you for being such a wonderful customer. See you in the shop soon!
Cleaning was 10/10. Service was 5/10. I attempted multiple times for pick up and drop off service. 50% of the time the driver wouldn’t even drop off a new bag for me. 50% that they did drop one off it was a random used one. I repeatedly asked to be assigned a bag and management told me multiple times my file was updated with the request and never once did I receive any of the assigned bags back after my clothes returned. I went through 4+ bags that were tagged for me and assigned just for them to never be returned. I k... read more
Business response:
Good Morning. Thank you for the feedback. Let me know your last name on the account so we can assign a bag. Thank you again. Michael Harris
Very updated. Not the usual dry cleaners I’ve been going to. Especially liked the way my comforter was presented in a nice bag.
Business response:
Thank you for your review, Victoria! We truly appreciate your business and are very happy to hear you are pleased with our services. We look forward to assisting you again in the near future! Sincerely, Clare
The owner was very uninterested in my concerns over list clothes. Unprofessional unkind unable to resolve an issue. I’d never recommend or use them
Business response:
Joy, as the owner of Oceanside I promise you I am not “uninterested” in your concerns. We have spoken several times in an effort to solve the mystery of your missing garments. I apologize again, but all of our records show your bag was not outside when our driver arrived. Since you did not agree with our records and felt as though you could no longer trust us, we felt it was best to not accept any additional garments of yours into our care. If this is what you feel is unprofessional and unkind we sincerely regret that. Sinc... read more
A pair of linen trousers was pressed like jeans Ignoring the crease. It also cost over $10 to dry clean. I returned it and it was done at no charge. I’ve been a customer for 20 years and their prices have gone out of sight.
Business response:
Thank you for your review, Earle! We truly appreciate your business and sincerely apologize that your trousers were not not correctly the first time. Thank you for giving us a second chance to make it right. We look forward to assisting you in our Ponte Vedra store again soon! Sincerely, Clare
Frequently asked questions about Oceanside Cleaners
How is Oceanside Cleaners rated?
Oceanside Cleaners has a 4.9 star rating with 881 reviews.
When is Oceanside Cleaners open?
Oceanside Cleaners is open now. It will close at 2:00 p.m.