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Noreast Cleaners
- Dry Cleaning
- Gloucester, MA
About this business
Founded by Jay and Nancy Cook in 1969, Nor’east Cleaners was built at its current location in East Gloucester as a state-of-the-art facility with the most advanced cleaning and sorting equipment in the industry. In 1988, David Mering expanded to Manchester-by-the-Sea. The launch of free home and office delivery services followed in 1998 and the conversion to green cleaning in 2011. Nor’east Cleaners continues to be recognized for its high-quality green cleaning and alteration services along with its exceptional customer serv... read more
Location details
6 Thatcher Road, East Gloucester, Gloucester, MA, 01930, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The best customer service!!!
Business response:
Thanks Laura!
I recently learned that Northeast Cleaners provides alterations. When I picked up my job, I was pleasantly surprised by the quality of their work. I happily recommend them..
Business response:
Camilla, Thank you for the recommendation. We are lucky to have such a talented seamstress!
We were in a tight pinch but even at last minute Nor’East sewed a sleeve cuff for free. Beyond expectations.
Business response:
Esther, Thank you for taking the time out to share your experience with us!
Great service and product but the cost just seems to increase a shirt and a pair of pants was over $13.00 dollars
Business response:
Sandy, Thank you for sharing your thoughts with us. Price is an item that is carefully considered. We appreciate your feedback. :)
Easy drop off and pick up but dress zipper got damaged by steam and it doesn’t work like it did before cleaning.
Business response:
Cruz, Thank you for the feedback. I apologize that the zipper was damaged and not caught at inspection before returning to you. Could you please bring the dress back in? If you are unable to or would rather speak with me directly, please email ddemetri@noreastcleaners.com. Hope to see you soon!
I have never experienced better customer service. The staff is terrific, and very competent. I brought in 5 sweaters for dry cleaning; when I went to pick- up sweaters , one was not there. The entire staff, including the manager, jumped in to problem solving mode. The sweater was found before nightfall. But the manager gave me credit for the order... the whole order...apologizing profusely for causing me an extra trip.
Business response:
Edith, Thanks for sharing your experience! Hope to see you soon.
As always...friendly, professional, efficient and cleaning/results are the BEST. THANK YOU! ALWAYS Northeast :-))
Business response:
THANK YOU Ed! :)
happy that it was done earlier than expected
Business response:
Love to hear it! Thanks Shelia!
Always timely and highly professional!
Business response:
Thank you so much for your kind words, Paul. We really appreciate you taking the time out to share your experience with us!
Frequently asked questions about Noreast Cleaners
How is Noreast Cleaners rated?
Noreast Cleaners has a 4.9 star rating with 2,039 reviews.
When is Noreast Cleaners open?
Noreast Cleaners is open now. It will close at 3:00 p.m.