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Nor'east Cleaners
- Consumer Services
- Gloucester, MA
About this business
Dry Cleaning Laundry
Location details
6 Thatcher Rd, Gloucester, MA, 01930, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
prompt pleasant service with great coupons!
Without any doubt you are the premier establishment in Cape Ann. PLEASE. Keep up the great service. Bye. Jerry Jodice
Just great
Service was great!
I rate Nor'East Cleaners five stars because of years of excellent service. I did have an unfortunate experience lately however, when I took a coat to be cleaned and instead it was sent through for repairs that had been done on it last Fall!!! Of course it is being handled well since I returned it, and I wonder if the computer made the mistake on its own or if some of the desk people are not quite careful enough when entering things??
Business response:
Thank you for the review and the information. When your repair was done, the instructions were entered onto the barcode on the item instead of on the invoice itself. The next time you brought it in for cleaning, since it was attached to the barcode, the same instructions were printed. Some messages, such as no creases, should appear every time but others, like a repair, should not. Unfortunately, this was human error. Thank you for allowing us the opportunity to fix our mistake.
Good, Quick, Efficient, Cheerful & Friendly service. What more could you ask!
Always reliable
Fine if anything garments are ready before commitment day/time. Good
You did great! The cleaning job was excellent; I appreciated the attention to detail on the bad stain, thank you! The turn around time is great, but best of all is your staff of young people. Each and every one of them is pleasant, respectful and well informed. Unfortunately, rare qualities found in youth today. What a great team! My only suggestion would be that you're careful with your clip hangers. I had a velvet scarf cleaned and they made dents in the fabric. Velvet is known for that. It took a lot of work to brush the ... read more
Business response:
Thank you for the compliments and the suggestion about the clip hangers. If there is ever a problem, please do not hesitate to bring the item back in to us or call and we can arrange to pick it up. We would be happy to redo any item and we do not want you spending the time to brush out your velvet scarf. If there is any damage to your pants, please let me know. You can reach me directly at ddemetri@noreastcleaners.com. We will be sure to pass along your review to our customer service reps. Thank you again!
Frequently asked questions about Nor'east Cleaners
How is Nor'east Cleaners rated?
Nor'east Cleaners has a 4.9 star rating with 2,742 reviews.
When is Nor'east Cleaners open?
Nor'east Cleaners is closed now. It will open tomorrow at 7:00 a.m.