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Nor'east Cleaners

4.9
  • Consumer Services
  • Gloucester, MA

About this business

Consumer ServicesLaundry ServicesSewing & AlterationsShoe Repair

Dry Cleaning Laundry 

Location details

6 Thatcher Rd, Gloucester, MA, 01930, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.92,742 reviews
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Esther R.'s profile image
5 years ago

We were in a tight pinch but even at last minute Nor’East sewed a sleeve cuff for free. Beyond expectations. 

Business response:

Esther, Thank you for taking the time out to share your experience with us! 

Sandy H.'s profile image
5 years ago

Great service and product but the cost just seems to increase a shirt and a pair of pants was over $13.00 dollars 

Business response:

Sandy, Thank you for sharing your thoughts with us. Price is an item that is carefully considered. We appreciate your feedback. :) 

James K P.'s profile image
5 years ago

Outstanding service. Reliable and do a great job. 

Business response:

Thanks James! 

Cruz F.'s profile image
5 years ago

Easy drop off and pick up but dress zipper got damaged by steam and it doesn’t work like it did before cleaning. 

Business response:

Cruz, Thank you for the feedback. I apologize that the zipper was damaged and not caught at inspection before returning to you. Could you please bring the dress back in? If you are unable to or would rather speak with me directly, please email ddemetri@noreastcleaners.com. Hope to see you soon!  

Edie I.'s profile image
5 years ago

I have never experienced better customer service. The staff is terrific, and very competent. I brought in 5 sweaters for dry cleaning; when I went to pick- up sweaters , one was not there. The entire staff, including the manager, jumped in to problem solving mode. The sweater was found before nightfall. But the manager gave me credit for the order... the whole order...apologizing profusely for causing me an extra trip. 

Business response:

Edith, Thanks for sharing your experience! Hope to see you soon. 

Ed Comer and  Blue Shutters I.'s profile image
Ed Comer and Blue Shutters I. 
5 years ago

As always...friendly, professional, efficient and cleaning/results are the BEST. THANK YOU! ALWAYS Northeast :-)) 

Business response:

THANK YOU Ed! :) 

Shelia S.'s profile image
5 years ago

happy that it was done earlier than expected 

Business response:

Love to hear it! Thanks Shelia! 

Paul S.'s profile image
5 years ago

Always timely and highly professional! 

Business response:

Thank you so much for your kind words, Paul. We really appreciate you taking the time out to share your experience with us!  

Elisabeth P.'s profile image
5 years ago

Always great service. It's why I keep coming back!!! 

Business response:

Thanks Elisabeth! Hope to see you again soon!! 

Frequently asked questions about Nor'east Cleaners

How is Nor'east Cleaners rated?

Nor'east Cleaners has a 4.9 star rating with 2,742 reviews. 

When is Nor'east Cleaners open?

Nor'east Cleaners is closed now. It will open tomorrow at 9:00 a.m.