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London Cleaners
- Dry Cleaning
- Willoughby, OH
About this business
Location details
4445 Hamann Industrial Pkwy, Willoughby, OH, 44094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything relates to the dry cleaning would get 5 stars, but repeated requests to provide this feedback are very very annoying, fading toward harassment. If I don’t respond on the first request, it probably means I have a lot more important and urgent things to do.
The jacket came out beautiful. The stains were gone and nicely pressed
Business response:
Thank you! We appreciate it and your business!
Not true!!I hit the wrong key. We are very satisfied customers. . Deliveries and pickups are always on time. Thank-you.
Business response:
Thanks Robin! We appreciate it and your business!
I was told my clothes would be delivered on the following Tuesday ( i dropped them off the following week) I realized after 2 weeks my clothes had never been delivered! No one ever called me and I had an interview the next day! Apparently the gal didn't know they don't deliver to Perry (after she told me they did). That's the bad part, no communication on their part and no phone call to update me. The good part is the owner personally brought my items to my home after my phone call to his business after learning about the si... read more
Business response:
Thank you Jody for the feedback and again our apologies and happy to hear things were resolved. Thank you again for your business
Concerned about recycling plastic and hangers.
Absolutely perfect!! We have used someone else for about 10 years and oh my gosh London Cleaners is sooo much better.
Business response:
Thank you so much for your kind words, Michelle. We really appreciate you taking the time out to share your experience with us. Cheers, London Cleaners
Lately, the driver has repeatedly delivered items that are not mine. In the past week, there was one pair of pants and two shirts that belonged to someone else. I am being billed for these items. I am losing confidence that my items are also being lost. This is a relatively new problem, so something seems to have changed in your system.
The first time I ever used London Cleaners I had them pick up a long winter coat to dry clean, and as promised, it was delivered back to me several days later. The problem was that it had NOT been cleaned. The coat was unbuttoned on the hanger and was still obviously dirty (salt stains, etc). I called about this and was assured that this was a rare occurrence/that they would make it right and that I would not be charged for the cleaning. (I had used a "welcome to the neighborhood" coupon worth $15 toward my order, which was ... read more
No compksints
Business response:
Thanks Bob & Leslie!
Frequently asked questions about London Cleaners
How is London Cleaners rated?
London Cleaners has a 4.8 star rating with 1,249 reviews.
When is London Cleaners open?
London Cleaners is closed now. It will open at 8:00 a.m.