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Lapels Dry Cleaning - Master Rollup
- Consumer Services
- MA
About this business
Location details
MA, 02030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Courteous and quick
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Arlene!
The 2 draperies hang beautifully but they had an extremely strong odor and the lining of one was dirty even though the soil was removed from the front of the drape.I spot cleaned it here because it’s too much work to take it down and take the hooks out again.
Business response:
60% wouldn’t be a passing grade in high school and it’s not a passing grade now. A representative from Lapels will be reaching out to see how we can improve our service!
The guy at the front desk is wonderful! Always cheerful and helpful. I love Lapels!
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Margaret!
Everyone is so friendly and polite! And, our clothes are beautifully cared for. It’s always a quick efficient pleasant experience to go into Lapels
Business response:
Wow, Donna! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
I had 10 dress shirts laundered, and ever shirt had to be redone. The pleat on the back of the dress shirts was a mess, crooked and creased incorrectly! This is basic quality every dry cleaner has! To make matters worse, rather than apologies for the mistake, and offer some relief, they tried to make an excuse for the poor quality. Bad service, bad business, bad quality.
Business response:
We can’t stand the fact that we let you down, Justin. We’ll be reaching out to you in the hopes we can make it up to you.
Service always prompt and professional
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Alex!
Very pleasant employees, fast service, Great email notification when orders are ready, and clothes came out fresh and clean
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Friendly easy convenient. I signed up for delivery and the next day they returned to my door an item I left in the store. That’s outstanding service!!
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Always excellent service. My clothes are beautifully serviced and presented!
Business response:
Thanks, Brian! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Frequently asked questions about Lapels Dry Cleaning - Master Rollup
How is Lapels Dry Cleaning - Master Rollup rated?
Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,136 reviews.
When is Lapels Dry Cleaning - Master Rollup open?
Lapels Dry Cleaning - Master Rollup is closed now. It will open at 7:30 a.m.