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Lapels Dry Cleaning - Master Rollup
- Consumer Services
- MA
About this business
Location details
MA, 02030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I always have a good experience with Lapels
Business response:
Thanks, Claudia! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Always timely efficient and welcoming Know the customers names
Business response:
Thanks, Daniel! We give YOU a 5-star rating as a customer! Hope to see you again soon.
I was treated poorly by the manager. I understand Covid was happening to us all, but to be told that my wedding dress was the least of his concerns was shocking. It's not hard to still be nice and communicate with your customers during a stressful time. They never communicated that my dress would be delayed by three weeks. They accepted it and told me I'd have it in two weeks. A month later when it was finally available still no one called to tell me. I'm in the customer service business myself and there's no excuse for how ... read more
Business response:
Good morning Sarah, sorry for your bad experience here at Lapels. I'm the GM here and i'm not sure who you talked to but you did say "he" and i'm the only guy that works here. It looks like your dress was for clean and press only, not to be boxed. It really should of been done on time, even tho we are only doing production 3 days a week. Again I do apologize for that terrible service and if it was me you talked to, I sure don't recall this conversation at all. Looks like your first and only time using us and hopefully we can... read more
Always a great experience!!
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Always provides personalized service. Highly recommend to all in area.
Business response:
Thanks, Ron! We give YOU a 5-star rating as a customer! Hope to see you again soon.
I am so thrilled I found Lapels! They pick-up at our home twice weekly and do an excellent job. I've even had them launder our comforters and they return them in a zipped bag for storage. They also provide monthly coupons which help tremendously. I highly recommend their services.
Business response:
Thanks, Sue! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Denise is the best and the only reason I will return!
Business response:
Thanks, Katrina! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Quick turn around- did a great job removing grease stain from husband’s suit pants...thank you!
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Carol!
Very friendly and great work. My clothes look great. Just move to area, and am pleased with Lapels.
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Frequently asked questions about Lapels Dry Cleaning - Master Rollup
How is Lapels Dry Cleaning - Master Rollup rated?
Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,136 reviews.
When is Lapels Dry Cleaning - Master Rollup open?
Lapels Dry Cleaning - Master Rollup is open now. It will close at 6:00 p.m.