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Lapels Dry Cleaning - Master Rollup
- Consumer Services
- MA
About this business
Location details
MA, 02030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The manager was amazing n very helpful.. however the staff was not so much my wedding dress still had a oder when I picked it up which was the sole purpose of dropping it off so how 175 dollars later I need to figure out what to do .. the staff didnt even tell me until I got home n took dress out of the dry cleaner bag.. over all i was disappointed because they had over a month n theybdidnt even try to contact me n tell me the smell was still on dress ..
Business response:
Try as we might, sometimes we just don’t meet your expectations, Ar. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you.
Professional, friendly, good job
Business response:
Wow, Cathy! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Slightly annoyed Hours posted here are till 5pm Left work early to make it 10 minutes before closing! There are several signs on door with various hours! You really need to fix what is posted here on your Facebook page!
Business response:
We have no excuses, Kim Brown Talty. We only want to make things right, as a one-star review is something we do not take lightly. Let’s talk about it and see how we can be better for you in the future.
Friendly staff.. answered all my questions and alterations completed in a timely manner.
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Always a pleasure
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Susan!
I have not took them off the hanger yet but I will let you know
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Always great service. They have a convenient drop off system and they are very timely too.
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Attentive service and I believe her name was Patricia, was smiling through her mask. Very friendly courteous and issued a $5 coupon! Great experience!
Business response:
Thanks, Michael! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Great experience. I literally dropped my dress off on Sunday and I got it back Monday. Quick and efficient.
Business response:
Wow, Turquoise! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Frequently asked questions about Lapels Dry Cleaning - Master Rollup
How is Lapels Dry Cleaning - Master Rollup rated?
Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,136 reviews.
When is Lapels Dry Cleaning - Master Rollup open?
Lapels Dry Cleaning - Master Rollup is closed now. It will open tomorrow at 7:30 a.m.