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Lapels Dry Cleaning - Master Rollup
- Consumer Services
- MA
About this business
Location details
MA, 02030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My slacks smelled of overly strong cleaning fluid. So much so that I had to hang them in my garage to let them air out enough for me to wear them. I was assured when I left them on Thursday that you did not use any method for cleaning that had a strong smell. I am very disappointed in your service.
Business response:
Hi Jim, I am very sorry that you were disappointed in your recent visit to Lapels. I would like the opportunity to make this right. What you describe has never happened before and we do not use anything on your clothes that would leave a strong smell of cleaning. I would very much like to have these pants back to reclean for you and offer you a complimentary cleaning on 2 additional items. Please let me know your thoughts, With thanks, Todd
Great cleaning. Suggestion: Break down i on the final bill so we know what the suit, trench coat etc. cost.
Business response:
Thanks, Tom! A 4-star rating is a sign of a job well done. We hope we can provide our dry cleaning services to you again soon.
They always do a fantastic job! Anything and everything I’ve ask for they’ve been able to do perfectly. They are very personable, remember your name and treat you like a friend than I client.
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Very nice people! Good job on my sweater
Business response:
Wow, Marlene! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Always professional and expertly done with care
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Linda!
Outstanding, prompt, and courteous service.
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Michael!
I'm always pleased with the service and friendliness of the staff. I don't go anywhere else for my dry cleaning.
Business response:
Thanks, Suzanne! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Always prompt, friendly and prfessional.
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Great job and terrific staff. Angie and Ross the best aaaplus
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Joe!
Frequently asked questions about Lapels Dry Cleaning - Master Rollup
How is Lapels Dry Cleaning - Master Rollup rated?
Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,136 reviews.
When is Lapels Dry Cleaning - Master Rollup open?
Lapels Dry Cleaning - Master Rollup is closed now. It will open at 9:00 a.m.