Lapels Dry Cleaning - Master Rollup's cover image

This profile has been claimed by the business owner or representative.

Lapels Dry Cleaning - Master Rollup

4.7
  • Consumer Services
  • MA

About this business

Consumer ServicesDry Cleaning

Location details

MA, 02030, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.720,131 reviews
Tifannie S.'s profile image
Tifannie S. 
4 years ago

Your customer service and professional performance were exceptional. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Tifannie! 

David H.'s profile image
David H. 
4 years ago

Lapels staff has always been professional and on-time with our dry cleaning orders. The staff makes clear and intelligent recommendations with specific types of laundering/cleaning and kept me from overpaying for unnecessary services. Please continue to hire and employ competent staff. Thank you! 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, David! 

Homer B.'s profile image
Homer B. 
4 years ago

The Staff at Lapels is very professional and friendly. The Sunday hours make it very convenient. I would encourage anyone to give them a try. 

Business response:

Wow, Homer! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Carol and Robert D.'s profile image
Carol and Robert D. 
4 years ago

Always a very smooth transaction. 

Business response:

Wow, Carol And Robert! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Brad R.'s profile image
Brad R. 
4 years ago

Clothes were fine but you lost one of my shirts and I'm waiting to see if and when you will find it. Took 5 days to turn around my order. Dropped it on a Monday and came back Weds, not ready and couldn't find the order. Came back Friday and got 6 of 7 shirts. 

Business response:

We're seeing stars…three out of five, to be exact! While that's not bad, we aim to provide five-star service, every time. Let's talk about how we can improve! We'll reach out to you shortly. 

Lois M.'s profile image
Lois M. 
4 years ago

I feel my clothes look wonderful and I am very pleased with your customer service and the quality of your service. Thank you 

Business response:

Thanks, Lois! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Ryan S.'s profile image
Ryan S. 
4 years ago

I appreciate the professional, friendly interaction with the staff. I also appreciate the extra attention, like the collar clips, and the replacement of missing buttons without asking. 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Cheryl F.'s profile image
Cheryl F. 
4 years ago

Great customer service and a really quick turn around!!! 

Business response:

Thanks, Cheryl! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Tony T.'s profile image
Tony T. 
4 years ago

Great people always helpful 

Business response:

Thanks Mr. Taylor!!! We always enjoy seeing you.  

Frequently asked questions about Lapels Dry Cleaning - Master Rollup

How is Lapels Dry Cleaning - Master Rollup rated?

Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews. 

When is Lapels Dry Cleaning - Master Rollup open?

Lapels Dry Cleaning - Master Rollup is closed now. It will open at 7:30 a.m.