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MA, 02030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Your customer service and professional performance were exceptional.
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Tifannie!
Lapels staff has always been professional and on-time with our dry cleaning orders. The staff makes clear and intelligent recommendations with specific types of laundering/cleaning and kept me from overpaying for unnecessary services. Please continue to hire and employ competent staff. Thank you!
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, David!
The Staff at Lapels is very professional and friendly. The Sunday hours make it very convenient. I would encourage anyone to give them a try.
Business response:
Wow, Homer! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Always a very smooth transaction.
Business response:
Wow, Carol And Robert! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Clothes were fine but you lost one of my shirts and I'm waiting to see if and when you will find it. Took 5 days to turn around my order. Dropped it on a Monday and came back Weds, not ready and couldn't find the order. Came back Friday and got 6 of 7 shirts.
Business response:
We're seeing stars…three out of five, to be exact! While that's not bad, we aim to provide five-star service, every time. Let's talk about how we can improve! We'll reach out to you shortly.
I feel my clothes look wonderful and I am very pleased with your customer service and the quality of your service. Thank you
Business response:
Thanks, Lois! We give YOU a 5-star rating as a customer! Hope to see you again soon.
I appreciate the professional, friendly interaction with the staff. I also appreciate the extra attention, like the collar clips, and the replacement of missing buttons without asking.
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Great customer service and a really quick turn around!!!
Business response:
Thanks, Cheryl! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Great people always helpful
Business response:
Thanks Mr. Taylor!!! We always enjoy seeing you.
Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews.
Lapels Dry Cleaning - Master Rollup is closed now. It will open at 7:30 a.m.