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Lapels Dry Cleaning - Master Rollup
- Consumer Services
- MA
About this business
Location details
MA, 02030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Very professional and excellent work
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Always friendly and quick with transactions. They’re great!
Business response:
Wow, Travis! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Great customer service! Thank you
Business response:
Thanks, Mrs! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Took 3 trips and almost 2 weeks to recieve my clothes. I had clothes for a wedding I was flying out of state for that I couldn't pick up due to a random closing. When I finally did, quite a few buttons on my shirts are broken in half.
Business response:
We have no excuses, Kevin. We only want to make things right, as a one-star review is something we do not take lightly. Let's talk about it and see how we can be better for you in the future.
Todd is a great owner and business who makes sure that his customers are more than satisfied. There was a minor issue faced during dry cleaning which Todd took ownership and fixed it . Highly recommend this place
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Yash!
I took a brand new sports jersey in. I was explained what might happen about colors running since it was 3 different colors. Gave my permission to go ahead. I recieved my jersey back good as new.
Business response:
Wow, Alex! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Great and friendly service. Items ready at specified time.
Business response:
Thanks, Ceci! We give YOU a 5-star rating as a customer! Hope to see you again soon.
My clothes did not come out as clean and crisp as I expected
Business response:
We can't stand the fact that we let you down, Kaia. We'll be reaching out to you in the hopes we can make it up to you.
The location we go to is at 33rd and Bryant! We drive across town to drop our laundry off. They always take great care in taking care of our clothes. Very nice and always hospitable!
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Frequently asked questions about Lapels Dry Cleaning - Master Rollup
How is Lapels Dry Cleaning - Master Rollup rated?
Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews.
When is Lapels Dry Cleaning - Master Rollup open?
Lapels Dry Cleaning - Master Rollup is closed now. It will open at 7:30 a.m.