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Lapels Dry Cleaning - Master Rollup
- Consumer Services
- MA
About this business
Location details
MA, 02030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Easy and quick
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Great professional job
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
My neighbor recommended your business. Check in/drop off went very smoothly.👍 It was my first time in...your Monday PM staff was patient, courteous and professional.👏 Text and emails were timely and informative. Pick up/payment was a very positive experience as well. The Wednesday PM staff even provided me with a coupon. YEAH!☝ Looks like I finally found a really good dry cleaners. 10 minutes from my home.🙏 Thank you. See you next time!
Business response:
Wow, Roy! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Slow,I came to get my clothes.Not to hear a conversation about rental property in the area,and how prices had to be raised and one person standing around watching momma work.
Business response:
Our customers mean the world to us and we simply will not accept anything less than your complete satisfaction. Please let us know how we can improve!
Wash and fold in 2 days was too long.not a same day service.
Business response:
Three out of five stars is an average rating, but we are never satisfied with average. Someone from our team will be reaching out to you so we can serve you better in the future!
Easy drop off, great friendly service…
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Mary!
Not ready at tim e g I ven Could not find my order
Business response:
We have no excuses, Lois. We only want to make things right, as a one-star review is something we do not take lightly. Let's talk about it and see how we can be better for you in the future.
Great job with the dry cleaning. One star less because there was too much waste for the folded shirts. For a business that process itself in being environmentally friendly, i don't understand why every single shirt was individually bagged with a piece of carton and a plastic neck piece. I just wanted the shirts folded for travel.... There's is absolutely no need for any of those materials. At least make it optional and ask the clients if they want them just folded or folded in individual bags etc.
Business response:
Thanks, Martin! A 4-star rating is a sign of a job well done. We hope we can provide our dry cleaning services to you again soon.
My coat had food spilled on it and they were able to return it to its original look.
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Frequently asked questions about Lapels Dry Cleaning - Master Rollup
How is Lapels Dry Cleaning - Master Rollup rated?
Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews.
When is Lapels Dry Cleaning - Master Rollup open?
Lapels Dry Cleaning - Master Rollup is closed now. It will open tomorrow at 7:30 a.m.