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Lapels Dry Cleaning
- Prosper, TX
About this business
At Lapels, The Future of Dry CleaningTM is all about convenience, exceptional quality, outstanding service, and environmental responsibility.
Location details
4740 W University Dr Ste 100, Ste 100, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Much more expensive, no drive through and absolutely no value in terms of service or quality. First and last visit.
Business response:
We have no excuses, Abhi. We only want to make things right, as a one-star review is something we do not take lightly. Let’s talk about it and see how we can be better for you in the future.
Excellent Service every time . Thanks for having good customer service
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Sharon!
Excellent service! Love that I can drop off shirts before hours. Quick turnaround on everything.
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Consistent, convenient and fast. Keep it up.
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Never disappointed! Everything is always very nicely cleaned and ready for pick up. Very reasonable compared to most places in the area!
Business response:
Thanks, Lesa! We give YOU a 5-star rating as a customer! Hope to see you again soon.
I recommend this cleaners because of their kind service and great work. Thank you.
Business response:
Well now! We give YOU, Meng , a 4-star rating as a customer! And of course, we hope to see you again soon.
Very friendly, hemmed 3 pants...good job
Business response:
Wow, Barbara And Richard! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Your light starch is too heavy and you don’t replace broken buttons. The people are very nice and the location is convenient.
Business response:
We clearly dropped the ball, Linda. You mean the world to us and we’ll be reaching out shortly to see what went wrong and how we can fix it.
Your prices are WAY too expensive. You charge high end prices and clearly are not of that caliber. Just bc you’re the only dry cleaners that is reasonably close does not mean you can gouge customers.
Business response:
We are so sorry, Suzie. We want to get to the bottom of whatever happened that caused you to give us a one-star review, so we’ll be reaching out to you shortly.
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.7 star rating with 504 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is open now. It will close at 6:00 p.m.