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Lapels Dry Cleaning
- Fort Mill, SC
About this business
To be the premier environmentally friendly neighborhood dry cleaning franchise system in America where professionalism, image, convenience, quality and value drive our growth. Entrepeneur Magazines Top 50 New Franchises Entrepeneur Magazines Franchise 500 New England Franchise Association Top 10 Fastest Growing Organizations
Location details
855 Gold Hill Rd Suite 109, Suite 109, Fort Mill, SC, 29708, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 3:00 p.m. |
My clothes were back immediately. Very professional.
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Great customer service! I hadn’t used a dry cleaner in a long time, but this new business is doing a great job! AND my order was finished before time promised, and the quilts were packed in a nice reusable carrier bag. Other dry cleaners might learn a thing or two from the new guys!
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Always a good experience. Good work done there or I wouldn't be there.
Business response:
Thanks, Robert! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Very efficient, polite, and clean business. Will definitely be back!
Business response:
Wow, Mari! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
My son ran a pack of gum thru the wash / dryer had a brand new 5-11 polo that took the brunt - brought here they were amazing saved my $49 sport polo 👕- will be using them from now on -
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Bruce!
Superb customer service, fast service, friendly staff!
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Excellent..... love the service, the work as well as the people.♥️😀
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Great job these guys! It is so helpful that they pick up and drop off!! I travel a lot, and this one task has been eliminated from my errand list weekly!! You have no idea how much time has saved me during the week! Thank you...
Business response:
Thanks, Marcus! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Alterations cost more than originally estimated. Let customers know this in advance of pick up versus having it be a surprise. Also, if items will be delayed offer a coupon or % off for the inconvenience.
Business response:
We’re seeing stars…three out of five, to be exact! While that’s not bad, we aim to provide five-star service, every time. Let’s talk about how we can improve! We’ll reach out to you shortly.
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.7 star rating with 630 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is open now. It will close at 7:00 p.m.