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Lapels Dry Cleaning
- Fort Mill, SC
About this business
To be the premier environmentally friendly neighborhood dry cleaning franchise system in America where professionalism, image, convenience, quality and value drive our growth. Entrepeneur Magazines Top 50 New Franchises Entrepeneur Magazines Franchise 500 New England Franchise Association Top 10 Fastest Growing Organizations
Location details
855 Gold Hill Rd Suite 109, Suite 109, Fort Mill, SC, 29708, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 3:00 p.m. |
Great job these guys! It is so helpful that they pick up and drop off!! I travel a lot, and this one task has been eliminated from my errand list weekly!! You have no idea how much time has saved me during the week! Thank you...
Business response:
Thanks, Marcus! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Alterations cost more than originally estimated. Let customers know this in advance of pick up versus having it be a surprise. Also, if items will be delayed offer a coupon or % off for the inconvenience.
Business response:
We’re seeing stars…three out of five, to be exact! While that’s not bad, we aim to provide five-star service, every time. Let’s talk about how we can improve! We’ll reach out to you shortly.
Cleanest facility I have ever seen! Wonderful employees and owner. Quick turnaround on my cleaning.
Business response:
Wow, Michele! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Great work! Thanks guys!
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Scott!
Very accommodating
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
What is not to like about Lapels? They are 100% environmentally non-toxic dry cleaner. There are multiple options to get your clothes to the cleaners: customer drop off, pick/delivery, or 24 hour locker drop off. I love that pick and delivery is 2x a week. In addition they offer "car hop" where you can drop off/pick up w/out leaving your car! Pricing is the same for whichever method used. In addition, when items are returned that are impecable and covered with a recyclable plastic cover. I don't have to worry about... read more
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Very pleased with service and communication from Lapels!
Business response:
Thanks, David! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Excellent service and turnaround time
Business response:
Wow, Britt! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
They always do a great job, from cleaning to packaging. I also appreciate the safety measures they have put in place during this pandemic.
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Vicki!
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.9 star rating with 586 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is closed now. It will open tomorrow at 7:00 a.m.