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Lapels Dry Cleaning

4.5
  • Consumer Services
  • Somerville, NJ

About this business

Consumer ServicesDry Cleaning

Location details

103 W Main St, Somerville, NJ, 08876, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5427 reviews
Gene B.'s profile image
Gene B. 
4 years ago

I appreciate the professionalism exhibited as well as the fact that my cleaning is usually done before the date promised! 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Ivette 1.'s profile image
Ivette 1. 
4 years ago

Excellent service! Very professional dry cleaning services. Keep up the great work! 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Joe M.'s profile image
Joe M. 
4 years ago

Pleasant people but the order was handled incorrectly. Not the end of the earth but quickly rectified by a very customer centric employee which made me say Yes I will go back Things happen it is how you handle it that matters 

Business response:

While we try to provide unbeatable dry cleaning services every single time, sometimes we fall short of the mark. If we let you down in any way, Joe, we apologize, and someone will be reaching out to you to see how we could have served you better! 

Chinmay D.'s profile image
Chinmay D. 
4 years ago

The staff was very friendly and nice. This was my first time but will definitely come again. I I appreciate lapels texting to let me know that my laundry was done. 

Business response:

Thanks, Chinmay! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Lucia R.'s profile image
Lucia R. 
4 years ago

Great job and always on time 

Business response:

Wow, Lucia! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Tom C.'s profile image
Tom C. 
4 years ago

Simple and quick delivery. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Tom! 

Rachel B.'s profile image
Rachel B. 
4 years ago

Easy drop off, ready before stated date. Easy efficient pick up, courteous staff. Fair prices. 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Thomas W.'s profile image
Thomas W. 
4 years ago

You do a good job but the communication with getting items picked up it gets a little confusing I know during covid it was very confusing but there's still no communication on if you're coming back on the schedule days or if I need to call etc 

Business response:

We're seeing stars…three out of five, to be exact! While that's not bad, we aim to provide five-star service, every time. Let's talk about how we can improve! We'll reach out to you shortly. 

Sally C.'s profile image
Sally C. 
4 years ago

Excellent work that exceeded my expectations. My comforter was cleaned and neatly folded into a nice breathable zippered case. I can store it for the season and it looks like I just bought it! Very friendly and helpful staff. Love that they kept air flow (open doors) when I was there , along with social distancing signs and hand sanitizer. 10 minute parking is steps away. Would highly recommend! 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Frequently asked questions about Lapels Dry Cleaning

How is Lapels Dry Cleaning rated?

Lapels Dry Cleaning has a 4.5 star rating with 427 reviews. 

When is Lapels Dry Cleaning open?

Lapels Dry Cleaning is closed now. It will open on Monday at 9:00 a.m.