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Lapels Dry Cleaning

4.5
  • Consumer Services
  • Tampa, FL

About this business

Consumer ServicesDry Cleaning

Location details

17503 Preserve Walk Ln Ste A, Ste A, Tampa, FL, 33647, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 3:00 p.m.
4.5500 reviews
Pam and alicia V.'s profile image
Pam and alicia V. 
4 years ago

Perfect. Everything can be done through email which seems impersonal but is very time saving. 

Business response:

Thanks, Pam And Alicia! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Renae N.'s profile image
Renae N. 
4 years ago

Excellent all around and super friendly... Best dry cleaning possible in an eco-friendly way and excellent customer service 

Business response:

Wow, Renae! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Alexandra S.'s profile image
Alexandra S. 
4 years ago

Too expensive 

Business response:

Alexandra, we strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation. 

Marcia H.'s profile image
Marcia H. 
4 years ago

. Very friendly and helpful. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Marcia! 

William A.'s profile image
William A. 
4 years ago

Nicely done. A bit pricey however 

Business response:

While we always strive for perfection, we're still pleased that you enjoyed our services! Thanks for your review, William! 

Caryn P.'s profile image
Caryn P. 
4 years ago

They were able to fix a belt that was my favorite!! 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Wendy S.'s profile image
Wendy S. 
4 years ago

This was my first time and last going to this place. I took a pair of casual sneakers to glue the sole. The problem was only in one shoe but the gentleman who helped me said that when it happen to one it will happen to the other one as well. That was better to do both. Later on I got a call telling me the price was going to be $12.00. I said if that was for both to ok and do it otherwise I don’t want to do any. When I went to pick them up I was charged $27.13. According to the lady that helped me that day, it was $12... read more

Business response:

While it's true that everyone makes mistakes, whatever we've done to earn a one-star review is unacceptable and we'll be reaching out to you soon to see how we can make it up to you. 

Kayla T.'s profile image
Kayla T. 
4 years ago

The price was very high. I never got a text it was ready like promised. 

Business response:

Three out of five stars is an average rating, but we are never satisfied with average. Someone from our team will be reaching out to you so we can serve you better in the future! 

Joseph C.'s profile image
Joseph C. 
4 years ago

They all ways do an A PLUS job on both my shorts and all my dry cleaning. Been going there 3 or 4 years now. Their system is the best. Steve chappell 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Frequently asked questions about Lapels Dry Cleaning

How is Lapels Dry Cleaning rated?

Lapels Dry Cleaning has a 4.5 star rating with 500 reviews. 

When is Lapels Dry Cleaning open?

Lapels Dry Cleaning is open now. It will close at 7:00 p.m.