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Lapels Dry Cleaning
- Buckeye, AZ
About this business
Location details
1510 S Watson Rd, Buckeye, AZ, 85326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Owner of store lost my pants for about three weeks and got charged extra for lost pants after they were found.
Business response:
Our customers mean the world to us and we simply will not accept anything less than your complete satisfaction. Please let us know how we can improve!
Too slow of service & too high priced.
Business response:
We have no excuses, Jr. We only want to make things right, as a one-star review is something we do not take lightly. Let's talk about it and see how we can be better for you in the future.
Expectations were met & items were folded as requested.
Business response:
Thanks, Joseph! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Polite friendly and professional.
Business response:
Wow, Jennifer! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Great work!
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, William!
I like going to support local family owned businesses...but I wish the process was quicker. It seems to take an awful long time to process the laundry sometimes 15-20 minutes If there is a customer there when I go I won’t go in as it takes too long I also don’t like the prepay. I should Pay when I pickup the clothes and am satisfied with the services
Business response:
Oh no! We clearly have not given you the experience you deserve, Kc. We apologize if we let you down, and we'll be reaching out soon to see what went wrong.
To expenses poor quality work
Business response:
Beverly, we strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation.
Great customer service! The turn around is timely, and my clothes always turn out great! Love them!
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
I got some dirt on my wedding dress after my bridal shoot which left a yellow stain. My wedding was about a week away and I needed my dress cleaned quickly. My dress was done so fast (about 2 days) and it looked better than when I bought it. No stains were left at all. I highly recommend.
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.5 star rating with 1,104 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is open now. It will close at 6:00 p.m.