This profile has been claimed by the business owner or representative.
Lapels Dry Cleaning
- Gilroy, CA
About this business
At Lapels®, The Future of Dry Cleaning™ is all about convenience, exceptional quality, outstanding service, and environmental responsibility.
Location details
775 1st St, Gilroy, CA, 95020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 3:00 p.m. |
Best dry cleaners ever!!
Business response:
Thanks Edwyn.. and thank you also for your work in the community.. We appreciate you also.
Terrible Service. Would NOT use them again. They ruined my very nice comforter and Anita offered a joke of a refund for my item $75 for a $400 items that’s on sale now for 294 and I asked Anita to pay Half of the sale price...she did not... Horrible Customer service. I am going pursue Legal action in small claims court!!
Business response:
I believe I tried to remedy the situation and act in good faith, however it was not sufficient for you and I am sorry.
I brought in a white slip cover for my chaise lounge and was a bit nervous that there might be some shrinkage as it fit fairly tight. After pickup, I was able to get it back on without a problem! I recommend Lapels and trust that I could bring most anything and get it back in good condition.
Business response:
I am happy you were pleased with the slip covers. I think they came out pretty fabulous as well. Thank you for your support. Anita
Great Customer Service!
Business response:
Thanks, Gloria! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Anita and her staff are so friendly and very professional. I know my clothes will come back fresh and ironed. They are very quick too.
Business response:
Wow, Ann! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Perfectly done! Thank you!
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Syliva!
Staff is the best, always friendly, clothes come out stain free and crispy fresh. Sounds crazy but I ❤️ my cleaners
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Great customer service.
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Great job on cleaning at reasonable prices- and the nicest, most helpful folks around!!
Business response:
Thanks, Mary! It's always great to see you and we appreciate your support.
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.8 star rating with 724 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is open now. It will close at 7:00 p.m.