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Lake City Cleaners
- Dry Cleaning
- Evanston, IL
About this business
Location details
600 Oakton St, Evanston, IL, 60202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Went three times to pickup my cleaning and they couldn’t locate. First they said someone enter wrong. Then they said they found and I could pickup later in the week. Third time they looked for 29 minutes and could not find. Then they called me and said it was given to another customer and they just dropped it off They are also overpriced! Will not go there again!
Business response:
A one star review sends us a message, K. It tells us that we need to do better. We’ll be reaching out to find out how we can serve you better in the future.
Great service and workmanship
Great service, quality workmanship, nice people
First time in a long time ! My wife had a wedding dress cleaned here 30 years ago ! She suggested to come with my dress slacks ,and when I picked them up ! The price was $9.45 / Way to expensive !
Business response:
We can’t stand the fact that we let you down, Micheal. We’ll be reaching out to you in the hopes we can make it up to you.
My charge was exorbitant. I bought the coat from Salvation Army @ $23 and was charged about $34. The mistake was I asked how much the charge was, unfortunately I was told by email 2 days later, honestly if I had known, I wouldn't have left it. I would have taken it somewhere else. You know business is all about competition.....I regret.
Business response:
While it’s true that everyone makes mistakes, whatever we’ve done to earn a one star review is unacceptable and we’ll be reaching out to you soon to see how we can make it up to you.
Always goes the extra time to make sure everything is going to be perfect and clean.
The people make you feel that they want you to be happy and understand the issue with your items to be cleaned.
Business response:
Wow,Richard Strahs! A 5 star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
The price is very high for the service provided
Business response:
We clearly dropped the ball, E Bolanos. You mean the world to us and we’ll be reaching out shortly to see what went wrong and how we can fix it.
They were so nice but they are not open after 5 when most people get off work. They charged $17 for 2 pair of pants when i could have gotten it done for less then half that price somewhere else. I’m trying to support small business in my neighborhood but this is ridiculous
Business response:
We clearly dropped the ball, M Foster. You mean the world to us and we’ll be reaching out shortly to see what went wrong and how we can fix it.
Frequently asked questions about Lake City Cleaners
How is Lake City Cleaners rated?
Lake City Cleaners has a 4.8 star rating with 494 reviews.
When is Lake City Cleaners open?
Lake City Cleaners is open now. It will close at 7:00 p.m.