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Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Cleaning of my two shirts was fine. However, the orders were ignored. I requested the shirts to be folded so I could pack them in my suitcase. It was not done.
Business response:
We're seeing stars…three out of five, to be exact! While that's not bad, we at Kona Cleaners - Ontario #26 of Kona Cleaners aim to provide five star service, every time. Let's talk about how we can improve! We'll reach out to you shortly.
Professional, quick turn arounds, and great customer service. Was able to get my military dress uniforms dry cleaned & for free. Thank you.
Business response:
Looks like you enjoyed our services! And we certainly enjoyed providing them to you. Thanks for your review!
I am in business of making mens shirts . Usually your services deserve 5 stars but this last time it really disappointed me. All the left cuffs had a deep crease set in them that I must press them again before giving them to my customer.. the order was delivered in variety of miss matching hangers and shirts facing on different sides of hangers! Also I was offered a 15% discount on my next order, I brought in 10 shirts and the discount was given on 4 shirts. ( this is not a big deal )
Business response:
We've had a bit to think about it, and we're just not satisfied with three out of five stars on , Peter. We'll contact you shortly to see how we can serve your dry cleaning needs better in the future!
Great job ready on time.
Business response:
Wow,Lupe! A 5 star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Very fast service and excellent cleaning! Nice people too 😊
Business response:
Kona Cleaners - Orange #7 strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Jan!
Awsome place don’t take very long items are ready like in 1/12 to 2 days.
Business response:
A 5 star rating can only mean one thing - you had a great experience with Kona Cleaners. We care about our customers as much as we care about their garments, and every 5 star review inspires us and keeps us motivated to do our very best.
ROSA AND THE REST OF THE STAFF ARE AMAZING . 🤩 EVERYONE IS SO NICE AND ALWAYS HAVE A GREAT ATTITUDE . THE FONTANA KONA CLEANER STORE IS THE BEST #1
Business response:
Kona Cleaners - Fontana #24 strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Omar!
I'm happy with every part of your business. You're cleaning, your laundry, and of course alterations. When I've had alterations done and there's been any kind of mistake, you readily fix the problem. Everybody is always so polite and welcoming every time I walk in. I love you positive attitude and you're great customer service.
Business response:
A 5 star rating can only mean one thing - you had a great experience with Kona Cleaners. We care about our customers as much as we care about their garments, and every 5 star review inspires us and keeps us motivated to do our very best.
KONA Cleaners has shown a professionalism in their careers which the main reason people trusted their expertise in the field.
Business response:
THANK YOU! We're over the moon that you had such a good experience with our dry cleaning services. See you again soon?
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 16,088 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open tomorrow at 7:00 a.m.