This profile has been claimed by the business owner or representative.
Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Thank you for always doing a great job!
Business response:
You gave us 5 stars for our dry cleaning services, and we're giving you 5 stars as a dry cleaning customer. We make quite a pair, Veronica! Thanks for using Kona Cleaners and we hope to see you again soon!
Your service is great—love Rosie! And you always do an excellent job!!! I’d never go anywhere else!
Business response:
A 5 star rating can only mean one thing - you had a great experience with Kona Cleaners. We care about our customers as much as we care about their garments, and every 5 star review inspires us and keeps us motivated to do our very best.
Very professional, dependable, and reasonably priced
Business response:
Nothing is more important than your satisfaction with our dry cleaning care, Chuck. We're pleased you had such a good experience with Kona Cleaners and we promise you'll get similar treatment next time.
Great!!! Your hours changed do to covid 19 and I was running a little late to pick up my uniform and the great ladies open the door after hours and I was able to get my uniform. I really appreciate you guys and thank you so much!!!
Business response:
THANK YOU! We’re over the moon that you had such a good experience with our dry cleaning services. See you again soon?
The staff is the best!
Business response:
A 5 star rating is one of the highest honors a dry cleaner like Kona Cleaners can receive. You make it all worth it. Thanks for your review!
Super friendly. Very efficient & fast! Thank you!
Business response:
Anyone who says they don't enjoy compliments has never gotten a 5 star review! You've made everyone at Kona Cleaners smile, Carrie. Thank you!
I have been going to Kona for almost a year now. I pass several dry cleaners to get to Kona. Everyone at Kona is very professional and kind. In the beginning when I first went to Kona. Fernanda was very patient and professional. She explained that would be getting coupons, text messages, e-mails when my order was ready and that I had other options available to me besides dry cleaning. I have been very happy with Kona cleaners.
Business response:
Nothing is more important than your satisfaction with our dry cleaning care, Fernanda. We're pleased you had such a good experience with Kona Cleaners and we promise you'll get similar treatment next time.
Great, as usual.
Business response:
A 5 star rating can only mean one thing - you had a great experience with Kona Cleaners. We care about our customers as much as we care about their garments, and every 5 star review inspires us and keeps us motivated to do our very best.
I have had shirts in the past cleaned and pressed better. It seems as if the shirt was cleaned by a novice. The assistant was fine.
Business response:
Hello Jay, I'm sorry that the cleaning quality was not up to par this time. Please allow us to redo the shirt at no cost to you at your earliest convenience. Just let the person at the counter know that it's a redo and they'll process it as such. Thank you for bringing this to our attention- I will let the plant manager know and I hope that we can make this right the second time around. Have a pleasant week!
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,522 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 8:00 p.m.