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French Cleaners

4.9
  • Dry Cleaning
  • West Hartford, CT

About this business

Consumer ServicesDry Cleaning

French Cleaners Inc., originally French Dye Works, was founded in 1911 by Morris Gassner. In 1925 Gassner joined with Benjamin Mellman and a third friend, Jacob Ritvoe, to incorporate French Dye Works at the location it currently sits today, 935 Farmington Ave. Today, French Cleaners is focused on servicing the loyal customer base and maintaining the high quality and impeccable service so many have come to expect. 

Location details

935 Farmington Ave, West Hartford, CT, 06107, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 1:00 p.m.
SunClosed
4.91,450 reviews
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I was new customer and the service is great. Highly recommend😄 

Business response:

Wow, Ruby! A 5 star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

I was gone to Dr, you were right to leave them! I did not know when you called I had more shirts for you! Being I had a stroke and cannot make it there could you Pick up a load of shirts? And when can you do It? I am in no hurry just let me know the day they will be by to pick up. 

You finally got the pickup right because I put my bag out there the night before. 

Business response:

THANK YOU! We’re over the moon that you had such a good experience with our dry cleaning services. See you again soon? 

Terrific in-store and delivery service. I can trust French Cleaners with my best clothes. And the free delivery is a big plus. They’re expensive but less expensive places aren’t as good. 

Business response:

Thanks, Laura! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Great quality- clothes don’t have any smells just clean Love the drop off and pick up service 

Business response:

Wow, Mary! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

I had three vintage Italian cocktail napkins from my recently deceased aunt. They had been used as they should have been , not used for show. My intent was to have them framed and given as gifts to my sisters . Not being an optimist I wasn’t sure how I could pull this off. I took the cocktail napkins in and was greeted by John . He was friendly , addressed me by name and was optimistic. John explained it would take a little extra time and said I would be emailed when my order was ready. I was completely surprised with the r... read more

Business response:

We strive to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Jack! 

Timely pickup and delivery 

Business response:

A 5-star rating is one of the highest honors a dry cleaner like French Cleaners can receive. You make it all worth it. Thanks for your review! 

The employees were friendly , knowledgeable, and of high integrity. There was an accident with one of my items. The manager however called me an admitted fault, he also remedied the situation to make me whole with no hesitation. My other item was perfect. I will be returning to French clearners with all of my dry clean. 

Business response:

80 out of 100…that’s a B! Thanks for the high marks, Lisa! Let us know how we can go for an "A" next time. 

Kathleen R.'s profile image
4 years ago

The workers need to know what is hoing on!👀 

Business response:

Two out of three ain’t bad, but three out of five is less than we aspire to! A representative from French Cleaners will be contacting you so we can get to the bottom of this. 

Frequently asked questions about French Cleaners

How is French Cleaners rated?

French Cleaners has a 4.9 star rating with 1,450 reviews. 

When is French Cleaners open?

French Cleaners is closed now. It will open tomorrow at 7:00 a.m.