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6845 Caine Rd, (Sawmill & 270), Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I wish you would get some consistency in your pick up and delivery persons. For years we had the same person who knew where to hang my laundry when returning it. But now there seems to be a different person each week and this week they hung the shirts on the door handle which caused them to blow off and end up in the bushes. I have a hook on the porch for items to be hung.
I wrote a note asking that all shirts be laudered the same way, it's NOT necessary to HAND PRESS my shirts, they are oversized and should fit on the pressing frame you use for men's shirts! I'm not happy about the overcharge! If the shirts had come in a bag without directions, I would understand...
You ruined my favorite sweater and when I sent it back with a note and a phone message, you just charged me again and did not fix it. What the heck. I want my money back for the last service on it and you need to make the sweater right. You need to fix the covered buttons or replace them. You fried the material right off of them.
I dropped my Burberry purse off to get cleaned and when I got it back the whole shape of it was changed. It look like someone stomped on it. There was still a few stains on it as well. Will not bring another purse there for service
Impossible to get a hold of anyone. We had a shirt damaged and cannot get anyone on the phone or text to have it sewn. While delivery is super convenient, you are more expensive than other cleaners and the lack of CS is disappointing. Thinking of switching.
Not too happy, got home, checked the receipts on the bags and I was not credited for my free trouser/sweater coupon that I brought in with that $100+ order. Probably will try another dry cleaner next time.
A dress I sent for cleaning Tuesday was not in Friday delivery. I called and sent email and no response.
Business response:
If there was some special need or inspectors felt a reclean or repress would be impactful they will hang onto something. Have you looked in your order history in our website or mobile app?
Pants had crease down the side instead of the front, had them do over to correct the crease. and had to make a second trip there
It was a horrible experience. The lady that helped me check in did not do her job. She told me my clothes would be ready by Thursday and they weren’t. She said they would be delivered and I would receive a call from someone to confirm drop off time. No one ever called. I waited all day at home. I waited all day on Friday as well. I left a voicemail on the route manger voicemail and no call back. I asked if I could get a gown bag since I was getting what for me is my wedding dress. I said “ I’ll pay extra for it” She said I ... read more
Dublin Cleaners has a 4.7 star rating with 7,503 reviews.
Dublin Cleaners is closed now. It will open tomorrow at 7:00 a.m.