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Dublin Cleaners
- Dry Cleaning
- Columbus, OH
About this business
Location details
6845 Caine Rd, (Sawmill & 270), Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
We brought in our daughter’s wedding dress, about 2 1/2 years after the wedding (we are procrastinators) to have it cleaned and stored. We received personalized service with the associate walking us through the entire process and answering every question. When there was a stubborn stain at the hem that they just couldn’t get out, they called us and explained. They encouraged us to come in and see the spot. We were ok with it and asked them to proceed. We got the dress (and veil) within the timeframe they estimated at a reaso... read more
Business response:
We are absolutely thrilled to hear about your excellent experience with your daughter's wedding dress cleaning and preservation!
I want to acknowledge Dipali for her customer service. I brought in my cleaning and told her I had activated an online coupon for $25 off, but it wasn’t showing up on my app. She went out of her way to locate it and called me after I had left the store to tell me she found it. I really appreciated her persistence in finding it for me.
Business response:
We genuinely admire your feedback about Dipali's persistence in finding your coupon. Her dedication to customer service reflects our commitment.
Cleaning of my items (comforter and letter jacket) was satisfactory. My complaint was that I specifically brought my items in in response to emails advertising 20% off cleaning house hold items which was honored and 25% discount on my next cleaning purchase as a loyalty reward which was not honored even though I mentioned both emails when I dropped off my cleaning. Bait and switch tactics such as this make me hesitant to use this cleaning service again.
Upon arrival at the Dublin Cleaners, I had several questions about cleaning and preserving my daughter’s wedding dress. Dipali answered all of my questions thoroughly and without hesitation. She made sure I understood the process and what to expect. Her knowledge, kindness, and patience gave me comfort that I chose the right place. 6 days after dropping off the dress, I was back to check the dress after being cleaned and give the authorization to move forward with preservation. Every bit of spray tan that transferred from... read more
Business response:
We are absolutely thrilled to hear about your wonderful experience! Dipali's knowledge and patience made all the difference. Thank you for trusting us with your daughter's wedding dress.
Our family house burned down one week before my niece's senior prom. Her prom dress miraculously survived the fire, but it had an overpowering smoke smell. The smell was so bad that when I put the dress in my car it reeked for days. I brought the dress to the Sawmill location, and they were incredibly kind, caring and skilled. The customer service is incredible, and they put in extra hard work into the dress and went out of their way to get all of the smoke smell out, which was a Herculean task. They went above and beyond b... read more
Business response:
We're elated to hear about your positive experience with Dublin Cleaners. Thank you for taking the time to share your feedback.
Shelly at the Granville cleaners does it right for us every time. She is always welcoming and gets me in and out whether I'm dropping off or picking up. Thank you Shelly!!
Business response:
We greatly appreciate your positive feedback! Thank you for recognizing Shelly at Dublin Cleaners for her excellent service.
Shout out to Heather and Omarr at the Dublin location. They provide excellent service and advice for cleaning. The quality of cleaning is great!
Business response:
Thank you for your wonderful feedback, Karen S! We appreciate your kind words about Heather and Omarr at Dublin Cleaners.
WOW! Should have asked for price! Had a full size comfortor washed and was $100.00!. I could have bought a new one! I will find a laundrymat next time!!
Experience friendly and professional. My clothing was retrieved quickly.
Business response:
We are grateful for your positive feedback, Andre Cheese. Thank you for choosing Dublin Cleaners.
Frequently asked questions about Dublin Cleaners
How is Dublin Cleaners rated?
Dublin Cleaners has a 4.7 star rating with 7,502 reviews.
When is Dublin Cleaners open?
Dublin Cleaners is open now. It will close at 7:00 p.m.