You keep sending me notices to pick up my item.
But you delivered the jacket to me on June 5, 2023.
Thanks but I have it.
Business response:
Thanks Sharon! My apologies for the repeated notifications. Can you provide me with the last 4 of the number we have on file, for your account. Sal
The pick up and drop off were really easy and I felt like the communication was great as well. I purchased a floor model wedding dress so I needed it cleaned before my wedding day and it was returned to me clean and wrinkle free. The packaging was so good that I’m probably just going to leave the dress in the plastic until my wedding because I feel confident nothing will happen to it in there. The dress was also stuffed with materials to help it keep its shape so I feel confident it will be fine to hang until needed. I would... read more
Business response:
Wow,Britt! A 5 star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Unbelievable service with incredible turnaround time! I took a Prada dress to a different dry cleaner and they did a terrible job! They used something that made the fabric bleed at the bottom of the dress. I took the dress into cameo and they promised to do all they could to fix it. Tabetha was so wonderful! They were able to fix the dress. You would never notice anything happened at all!! I cannot recommend cameo enough!
Business response:
Thanks Monica! We give YOU a 5 star rating as a customer! Hope to see you again soon.
An excellent job with badly stained leather gloves!
Business response:
Wow,Ellen! A 5 star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Cameo Cleaners beautifully repaired and restored two very damaged vintage men’s winter coats. They picked them up and once they were evaluated, I spoke to Tabitha at length about the repairs which were completed very quickly and the coats delivered right back to me. So easy and very satisfactory. This is the second time I’ve sent them vintage items to repair. I completely trust their work.
Business response:
It’s our goal to receive a 5 star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Cameo Cleaners.
I'm glad that you cleaned my suit jacket, but that was only part of the job that you were supposed to do. The other part was to then get it to the reweaver who would fix the moth hole in one of the sleeves, near the cuff. Your representative had previously taken a picture of the damage and sent it to the reweaver. The plan was for him to look at it, estimate the cost and get back to me for approval to go ahead with the repair. I called your store when I received the jacket this morning and was told that it would be picke... read more
Business response:
Barry my apologies for the inconvenience. I will have the jacket picked today before 6pm, from your doorman. Our weaver is out until Thursday. Once he asseses the damage, we will contact you with the results. Sal - VP Operations.
I had some dress pants hemmed. They did an excellent job, and now the pants fit perfectly. Alicia is outstanding
Most important is the positive customer service experience which is hard to find
Business response:
Wow,Deborah! A 5 star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
In my experience, Cameo cleaners does a beautiful job with dry cleaning and Alicia and the another rest of the Staff were incredibly cheerful.
Business response:
It’s our goal to receive a 5 star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Cameo Cleaners.
My first time to this cleaners for an alteration that I needed done quickly and I couldn't have been happier with the quality of service and the turn around time. Alisha professional, and courteous. I will definitely be back
Business response:
Thanks Georgia! We give YOU a 5 star rating as a customer! Hope to see you again soon.
Google reviews (117)