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Best Cleaners

4.7
  • Dry Cleaning
  • Berlin, CT

About this business

Consumer ServicesDry Cleaning

Maintaining locations throughout central Connecticut, Best Cleaners boasts more than 50 years of dry cleaning experience. Whether it be an heirloom gown, silk drapes or business shirts, Best Cleaners offers expert dry cleaning services along with a range of conveniences, including same-day service, home delivery, a 24-hour drop off and full-services tailoring. The company was among the first dry cleaners in the area to switch to GreenEarth, a more environmentally friendly cleaning method. In 1954, William J. McCann, Jr. foun... read more

Location details

138 Mill St, Berlin, CT, 06037, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.7392 reviews
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Donna Lasher R.'s profile image
Donna Lasher R. 
4 years ago

I brought my bag in on Friday afternoon and asked if it would be ready by 4:00 the next day. The surprise came when I received a text at about 1:30 or so saying my dry cleaning was ready early. I was able to coordinate that stop with another errand and it smoothed out my afternoon. 😊 

Ron C.'s profile image
5 years ago

I’m glad I went to the Berlin location after the Old Lyme didn’t send my things out. I understand the current situation, but I’m a first responder, working 12-15 hour days and would have appreciated just being notified that I wouldn’t receive my things for week. I will not be using the Old Lyme location ever again, and will look for another dry cleaner in the future. 

Chris P.'s profile image
5 years ago

I was told a coupon for 15% off could be used, however when I arrived to pick up my items, I was informed it had expired, even though there was no date listed anywhere on it. I have been going to Best for almost 20 years and would think a manager would honor it under the circumstances - but the explanation given to me was that it had expired in the system and there was nothing that could be done. In all honesty, I never complain about stuff like this, but it was extremely poor customer service. In addition, the $9 charge for... read more

Ray F.'s profile image
5 years ago

Biggest rip off. I had one dress shirt washed. Charged me $3.48.. Then I had the sleeves cut off 4 long sleeve tee shirts. I was charged $24.00 each for the 4 tee shirts, $96.00. I only paid $12.00 each to buy the 4 tee shirts. I will never use Best Cleaners again..... 

Tyrell B.'s profile image
5 years ago

I had a belt buckle reattached on an old belt is completely reattached backwards very disappointed 

Tosia G.'s profile image
5 years ago

This is a joke , this place is awful , Bad business ! Bad people ! 👎👎👎👎 

Debroah B.'s profile image
5 years ago

Upon return from cleaning, I noticed comforter was ripped. This is the second time I went to Best Cleaners in Berlin. The first time, I brought custom linen showers curtains. They didn’t get completely clean. And neither time did my linens smell clean and fresh. Needless to say, I won’t be going back. 

Frequently asked questions about Best Cleaners

How is Best Cleaners rated?

Best Cleaners has a 4.7 star rating with 392 reviews. 

When is Best Cleaners open?

Best Cleaners is open now. It will close at 5:00 p.m.