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Best Cleaners - Schenectady, NY
- Dry Cleaning
- Schenectady, NY
About this business
Tim and Catherine McCann founded Best Cleaners in 2005 to better serve their own garment care needs. Both Tim and Catherine brought many years of large company experience, which has translated into forming a firm that is family owned and operated while also adhering to process, procedure, accountability and purposeful culture. The process of cleaning garments is [as] complex as the reality of consistently delivering a high level of client service, product quality and employee centric culture. The team at Best has delivered ... read more
Location details
26 Saratoga Rd, Schenectady, NY, 12302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great customer service!!
Business response:
Wow, Patrick! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Great follow up when corona virus arrived. I was called to ask if I required delivery of my dry cleaning. I was very impressed. Later called to tell.me the cleaners was now open on limited basis.
Business response:
We strive to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Gary!
I originally put my garments in the overnight drop off box in the Glenville store not knowing that this branch was closed indefinitely due to the Coronavirus. I called the State Street branch and Liz was kind enough to go to the Glenville store and retrieve them from the drop off box and bring them to the State Street branch to be cleaned. I picked them up there the next day. I greatly appreciate the help they gave me.
Business response:
We strive to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Roberta!
Excellent experience with your staff. Highly recommend this dry cleaner to everyone!
Business response:
A 5-star rating is one of the highest honors a dry cleaner like Best Cleaners can receive. You make it all worth it. Thanks for your review!
Staff are great - clothing looks great - BUT, the bags stink, as in really, truly, fake-floral fragrance, STINK. And I get an almost-instantaneous allergic reaction to that fragrance, so we have taken to unbagging garments before even bringing them into the main house, then getting the bags out of the house. I was excited & delighted to support you when you converted to CO2 process, but the bags have me questioning whether I should continue to use your services.
Business response:
Well now! We give YOU, Ba, a 4-star rating as a customer! And of course, we hope to see you again soon at Best Cleaners.
Good cleaning but $42. for two dresses seems very expensive.
Business response:
Thanks, Samuel! A 4-star rating is a sign of a job well done. We hope we can provide our dry cleaning services to you again soon.
Great place to go
Business response:
THANK YOU! We’re over the moon that you had such a good experience with our dry cleaning services. See you again soon?
All is well , although wigs continue to have sweaty order.
Business response:
Thank you! We’re overjoyed you were so pleased with our services. We hope you’ll let us know if we can improve anything so we can do even better next time.
Took a day longer than initially stated but service was good and the clothes came out immaculate
Business response:
Thanks, Miles! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.9 star rating with 694 reviews.
When is Best Cleaners open?
Best Cleaners is open now. It will close at 7:00 p.m.