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Best Cleaners

4.9
  • Dry Cleaning
  • Schenectady, NY

About this business

Consumer ServicesDry Cleaning

Tim and Catherine McCann founded Best Cleaners in 2005 to better serve their own garment care needs.  Both Tim and Catherine brought many years of large company experience, which has translated into forming a firm that is family owned and operated while also adhering to process, procedure, accountability and purposeful culture. The process of cleaning garments is [as] complex as the reality of consistently delivering a high level of client service, product quality and employee centric culture. The team at Best has delivered ... read more

Location details

809 State Street, Schenectady, NY, 12307, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.93,460 reviews
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On time. Great service 

Business response:

We strive to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Mike! 

Christine S.'s profile image
4 years ago

Costs were cleaned promptly and I received a text notification when the were ready for pick up. Thank you! 

Business response:

Thanks, Christine! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Graceann W.'s profile image
4 years ago

Carmela Greta everyone by name a smile It is enjoyable to go to the cleaners. She has brought back the small town feel that we are all craving gw 

Business response:

Graceann, thank you for the great feedback, Carmela definitely gives a small town feel with great results. Thank you, Desmond 

Mike And Debra M.'s profile image
4 years ago

Excellent customer service and highly recommend. 

Business response:

Wow, Mike And Debra! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

The service of the dry cleaners is very good. However I wish you would accept cash for payment 

Business response:

80 out of 100…that’s a B! Thanks for the high marks, Ann! Let us know how we can go for an "A" next time. 

Quick turnaround and it is nice that they send you an email/text when your order is ready. 

Business response:

THANK YOU! We’re over the moon that you had such a good experience with our dry cleaning services. See you again soon? 

I am repeadedly disappointed with the service and prices at Best Cleaners. I only go because of the convenience. 

Business response:

Jenny, I am truly sorry to hear that you have had several disappointing visits, I have reviewed your account and i would like to reach out to you tomorrow in order to try and turn your experience around. Thank you, Desmond 

The alterations were done well, but very expensive. I will hesitate in buying clothing that need to be altered going forward. 

Business response:

Thank you! We’re overjoyed you were so pleased with our services. We hope you’ll let us know if we can improve anything so we can do even better next time. 

I had my favorite shirt repaired at the elbows. I couldn't be happier with the results. Their seamstress is remarkably talented. I had the shirt cleaned and pressed as well and you would think it was brand new. I have also had my sleeping bag sipper repaired. This sleeping bag has sentimental value. She repaired the zipper, patched the holes, had it cleaned and WOW! I highly recommend Best Cleaners for their prompt, courteous service and outstanding repairs. 

Business response:

THANK YOU! We’re over the moon that you had such a good experience with our dry cleaning services. See you again soon? 

Frequently asked questions about Best Cleaners

How is Best Cleaners rated?

Best Cleaners has a 4.9 star rating with 3,460 reviews. 

When is Best Cleaners open?

Best Cleaners is closed now. It will open tomorrow at 8:00 a.m.