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A Cleaner World
- Dry Cleaning
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I brought in two items to be dry cleaned. One was fine. The other was an off white short fleece jacket. There was a only a mark on the back of the jacket. When I got it home I could see the same mark unchanged through the blue bag! Needed to return again and wait again days before I can get it back. Doesn't anyone look over the garment for something obvious like this before letting the customer return to get it?? I am let down by lack of quality control and unnecessary time spent on my part.
Business response:
Hi K, thank you for taking the time to give us this feedback. Our manager was grateful for the opportunity to call you and make this right with a redo and refund. We hope to see you again soon!
No issues…. The clerk knew my name even though it had been a while since I had been in the shop.
Business response:
Hi, Stephen. We are thrilled to learn that you had a positive experience with us!
The worst experience ever. I would select zero stars if possible. This was the first time I used A Cleaner World after moving to this area. All that was needed was pressing a set of drapery panels. The pressing took 3 weeks and them only one of the panels came back from the central plant. After another week the second one returned with stains. The business said they would a) return the drapery to me with the stains or b) dry clean it and return it. I chose dry cleaning and the stains were gone. The draperies were shor... read more
Business response:
Hi Sharon, thank you for taking the time to leave this review. We are so sorry for the issues that transpired and we are grateful for the opportunity to make it right. Our manager was happy to speak with you and offer a full refund... after all, our motto is "right the first time or it's free!"
Ruined trousers - no apology, no discount, no money back, not going back therefore lost my business of 5 yrs
Business response:
Thank you for sharing your thoughts, Stacey And Gary. If there's anything we can do to improve your experience, please feel free to give us a call.
The people working there have been and continue to be extremely nice and professional. However, $18 + charge for one pair of pants and one sweater was shocking enough to make me want to explore another cleaners.
Business response:
Hi, Maurice. At A Cleaner World, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (919) 367-9920! Additionally, we do have specials every Wednesday! Check out our Wild Wednesday calendar if you choose to give us another chance.
Lost one of my suits.
Couldn’t find my clothes from the same order. Clothes not ready for over a week. Losing faith in this dry cleaners
Business response:
Thank you for sharing your thoughts, Bill And Francine. We are so sorry to have let you down and we’d love to hear how we can do better. I have sent this info to the manager so he can look into this further.
I'm not used to this fast service. You made a regular customer out of me. Thanks, and Merry Christmas, Paul Watkins
Business response:
Hi, Paul. We are thrilled to learn that you had a positive experience with us!
Shirts were not ready for pick up. House hold and napkins delay.
Business response:
Hi, Nilda And Charles. At A Cleaner World, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (919) 967-3042!
Frequently asked questions about A Cleaner World
How is A Cleaner World rated?
A Cleaner World has a 4.7 star rating with 5,988 reviews.
When is A Cleaner World open?
A Cleaner World is closed now. It will open on Monday at 9:00 a.m.