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941577 Martinizing Cleaners G Smith

4.7
  • Dry Cleaning
  • Jacksonville, FL

About this business

Consumer ServicesDry Cleaning

Martinizing Dry Cleaning is dedicated to making your buying experience seamless and our number one priority. Our goal is to make your life easier by delivering quality garment care along with new technologies. We're proud to serve our community and our first-rate customer service will earn your trust. 

Location details

1607-1 University Blvd W, Jacksonville, FL, 32217, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7103 reviews
Nancy L.'s profile image
10 months ago

I have been using this dry cleaner for 5 years because of the prices and quality of work. I have developed a rapport with the staff. With that being said, your prices has doubled! I was charged $28 and some change for 2 dresses! Thank God for the previous owner who was in the store at time corrected the charge and I paid only $16.34. I’m not to happy with your pricing. 

Gloria M.'s profile image
10 months ago

I'm used to having my clothes ready when I arrive for pick up. I live across town and must drive back to get the rest of my clothes when they call me. The new system is confusing. I usually pay upfront for my clothes, but I was told the system has changed. You pay for them when you come back to pick them up. I'm seriously taking my business to another cleaner. 

Business response:

We apologize for falling short of your expectations. Please feel free to reach out to us at (904) 230-2295 to discuss your concerns further. 

Lynn W.'s profile image
11 months ago

I’ve been going here for 15 years and have always had great service. Everyone has always been very helpful. 

Joseph J.'s profile image
11 months ago

Didn’t take long for the new owner to ruin customer service. Been coming here for years and David and Cindy were the best. Drop shirts Tuesday ready by Wednesday by 3. Showed up after 3 7/10/24 and was told shirts haven’t even been washed so I gathered my shirts and looking for a new dry cleaner. Hasta la vista Gavin smith. You’ve trashed martinizing 

Business response:

We regret to learn about your recent experience at 941577 Martinizing Cleaners G Smith. We apologize for any inconvenience caused by the delay in processing your shirts. We strive to provide excellent customer service and will address this issue with our team. Thank you for bringing this to our attention. 

Gloria M.'s profile image
11 months ago

Very pleased with the work of your cleaners. My clothes are always ready when you say they are. Other cleaners I’ve had problems with. 

Business response:

We deeply respect your feedback and are thrilled to hear that you are pleased with our services. Thank you for choosing 941577 Martinizing Cleaners G Smith. 

Jacquelyn M.'s profile image
a year ago

Outstanding. They are working with me as I get all the linen washed and cleaned after the passing of my mother. They are accommodating my pick up schedule.They do an excellent job. Some of the nicest people I have met . 

Ron W.'s profile image
a year ago

Excelllent 

Business response:

Thank you for your wonderful feedback! We're overjoyed to hear that you had an excellent experience with us. 

Cynthia K.'s profile image
a year ago

The service has been great under the ownership of David and Cynthia. It was also affordable I live on the Northside of Jacksonville off of US1 and Richardson Rd. Between my godmother Mrs. Carolyn Burney and myself we spend about $175.00 or more a month. Now paying $5.50 per item is causing me to rethink should I continue using you. I will be in prayer as I pray you will as you consider your prices. 

Business response:

We apologize for any inconvenience caused by our pricing. We appreciate your feedback and will take it into consideration as we review our pricing structure. Thank you for sharing your concerns with us. 

Nancy L.'s profile image
a year ago

The white uniform dress I brought in was wrinkled and had double creases in the sleeves and my husband’s white shirt was still dirty around the collar. Very dissatisfied 🤨 

Business response:

It's unfortunate to hear about your experience. Please contact us at (904) 230-2295 so we can address this issue promptly. Thank you for bringing this to our attention. 

Frequently asked questions about 941577 Martinizing Cleaners G Smith

How is 941577 Martinizing Cleaners G Smith rated?

941577 Martinizing Cleaners G Smith has a 4.7 star rating with 103 reviews. 

When is 941577 Martinizing Cleaners G Smith open?

941577 Martinizing Cleaners G Smith is open now. It will close at 6:00 p.m.