Westbank Dry Cleaning - Davenport Village

Rossy V. 

on Google

2 months ago

Unprofessional and Rude Service On February 12, I brought 23 comforters, blankets, and duvets to this dry cleaner for my clients. The employee was rude from the start. As I struggled to take out my phone to provide the account number—having recently undergone a double mastectomy—I asked where I could place the comforters. He dismissively told me to put them on the floor. When I asked for a cart, he refused and grabbed them from me, throwing them onto the counter. When my husband arrived with more items, we had no choice bu... read more

zarmeena vendal 

on Google

a week ago

If I could give a zero star, I would I've lived in Austin for over 20 years. I've had two pieces of High end-clothing Totaling about $700 that have been ruined by Westbank Cleaners . Charles, who is their manager seems to work kind of behind the scenes to keep the establishment from having to pay for these errors In both instances, he asked to see my clothing with the first mistake. He actually admitted it was processed wrong, but then wanted to get confirmation from the original store as to how much the dress cost, and the... read more

James LeBas 

on Google

3 months ago

A garment had been mislaid, which in the thousands of articles of clothing they process daily, is bound to happen once in awhile. We noticed it was missing. It was an expensive item. I called Westbank, and I believe it was Diana who took the call. She made a major project out of looking for the item and eventually found it, and made a trip back to our house to return it. We feel fortunate for the extra effort made and the success in finding this item. Thank you, Westbank. 

Jiyun Wang 

on Google

2 months ago

Outstanding service, efficiency job done, and flawless result with my blazer. The associate is quite friendly and knowledgeable; I highly recommend this location to be the new “Austorian” 

Kitty Ripley 

on Google

3 months ago

I just want to acknowledge the exceptional service provided by Angel at the Davenport Westbank Dry Cleaners. He worked with me to get a stain out of a jacket and promised a completion time that he delivered. Thank you!