View Cleaners's cover image

This profile has been claimed by the business owner or representative.

View Cleaners

3.6
  • Dry Cleaning
  • Irvine, CA

About this business

Consumer ServicesDry Cleaning

Location details

5321 University Dr, Irvine, CA, 92612, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 3:00 p.m.
3.6144 reviews
Select a rating
Justin W.'s profile image
Justin W. 
rating
9 months ago

I've given View Cleaners more than one chance, and both experiences were awful. First, I brought in a pair of jeans to be hemmed, and they completely botched the job. The stitching was uneven and sloppy. I had to take them to another tailor just to fix the mess they made. Still trying to give them the benefit of the doubt, I later brought in two shirts and a sweatshirt to have some stains removed. The sweatshirt came out just okay, but nothing impressive. As for the two t-shirts, it honestly looked like they hadn't even tr... read more

Christina's profile image
Christina 
rating
11 months ago

**Be aware that this business has an "F" rating with Better Business Bureau and is not BBB accredited. I was referred here by another eco cleaner due to a move away from my previous cleaner. Was very happy to have an eco cleaner close by. Dropped my items off and she did not provided an itemized receipt, but I thought it was just because they were busy and she didn't have time. When I went to pick my items up, I mentioned not having an itemized receipt and the lady seemed a bit standoffish when explaining that I'd have to ... read more

B K.'s profile image
B K. 
rating
a year ago

Hi Pierre, just following up to clarify a few things. I encourage you to re-read my original post. The item I referenced for pickup three months later was the cloth American flag, which your staff claimed had been donated--not the shirt you're now referencing. Secondly, I want to make it clear that at no point did I accuse you or your team of being dishonest. I understand that mistakes happen--items get misplaced or miscommunicated. Dishonest? No... Rude, inflexible, and insolent? Absolutely. As for the condition of the sh... read more

Business response:

Benjamin Karr, I would like to take a moment to respectfully respond to your recent comments and clarify a few important points regarding your experience with our business. First, you made serious accusations toward my staff, including dishonesty, which we take very seriously. I can assure you that my team works hard to maintain integrity and professionalism with every customer. Secondly, you contacted us regarding a shirt you saw that had a stain after it was picked up in March of 2025. This order was really brought in on J... read more

Hillary R.'s profile image
Hillary R. 
rating
a year ago

My husband went in to pick up our ruined comforters, he got the same story and the owner is too busy to come out of his office to speak with a dissatisfied customer. 

Business response:

Hillary, we appreciate your review, although I was not at the store then. My daughter was sick, and I was caring for her at home. We have been proud to serve over 31 years and have an excellent reputation and service. 

Dawn M.'s profile image
Dawn M. 
rating
a year ago

this is the absolute worst cleaners. first of all they dropped off somebody's stuff along with mine and charged me over $700. then when I complained about having someone else's stuff here, it took a lot of convincing to be reimbursed for paying for someones laundry. I came to realize my belongings had been washed and mixed with this other persons belongings. I had someone else's undergarments with mine. not to mention i have yet to receive my clothing or even a follow up call as I was told would happen over a week ago. I los... read more

michelle a.'s profile image
michelle a. 
rating
a year ago

Time to look for a new dry cleaners I could not believe when I picked up a blazer and they charged me over $27 to have it cleaned. I believe they've raised their prices. I will not be using them anymore. 

Iryna P.'s profile image
Iryna P. 
rating
a year ago

Terrible business and customer service. First they ruined my designer sweatshirt and gave me a store credit for much less amount I paid. Now they lost my jacket and were extremely rude with me. The issue is still unresolved. 

Abird G.'s profile image
Abird G. 
rating
2 years ago

Never come here again. Over charge too much. A small short dress, they chaged $45! Be careful, when put the clothes there, should ask how much, Or they always over charge! 

Esther K.'s profile image
Esther K. 
rating
2 years ago

Adding on to my review to the below response from Mr. Pierre C. Yes, the last time I dry cleaned this garment was at your dry cleaners in June of 2023. Since that point, I kept the garment stored in my closet in the plastic garment bag for the season that View Cleaners provided (ironically you have an instagram post advising people to do this: https://www.instagram.com/reel/C3bMstDPfHq/?igsh=ZWI2YzEzYmMxYg==). I had faith that View Cleaners would not have done this to my jacket without alerting me. Little did I know that th... read more

Business response:

We are genuinely sorry to hear about your Prada Nylon jacket. After a thorough review of our records, it appears that this particular garment has not been cleaned by our facility for over 9 months. Regrettably, this means we are unable to accept responsibility for any damage you have discovered on the garment at this time. At our facility, each garment is meticulously labeled with a unique barcode for tracking purposes. This barcode remains on the article of clothing so that we can track the garment each time it enters our s... read more

Frequently asked questions about View Cleaners

How is View Cleaners rated?

View Cleaners has a 3.6 star rating with 144 reviews. 

When is View Cleaners open?

View Cleaners is closed now. It will open at 7:00 a.m.