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View Cleaners
- Dry Cleaning
- Irvine, CA
About this business
Location details
5321 University Dr, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Hi Pierre, just following up to clarify a few things. I encourage you to re-read my original post. The item I referenced for pickup three months later was the cloth American flag, which your staff claimed had been donated--not the shirt you're now referencing. Secondly, I want to make it clear that at no point did I accuse you or your team of being dishonest. I understand that mistakes happen--items get misplaced or miscommunicated. Dishonest? No... Rude, inflexible, and insolent? Absolutely. As for the condition of the sh... read more
Business response:
Benjamin Karr, I would like to take a moment to respectfully respond to your recent comments and clarify a few important points regarding your experience with our business. First, you made serious accusations toward my staff, including dishonesty, which we take very seriously. I can assure you that my team works hard to maintain integrity and professionalism with every customer. Secondly, you contacted us regarding a shirt you saw that had a stain after it was picked up in March of 2025. This order was really brought in on J... read more
My husband went in to pick up our ruined comforters, he got the same story and the owner is too busy to come out of his office to speak with a dissatisfied customer.
Business response:
Hillary, we appreciate your review, although I was not at the store then. My daughter was sick, and I was caring for her at home. We have been proud to serve over 31 years and have an excellent reputation and service.
this is the absolute worst cleaners. first of all they dropped off somebody's stuff along with mine and charged me over $700. then when I complained about having someone else's stuff here, it took a lot of convincing to be reimbursed for paying for someones laundry. I came to realize my belongings had been washed and mixed with this other persons belongings. I had someone else's undergarments with mine. not to mention i have yet to receive my clothing or even a follow up call as I was told would happen over a week ago. I los... read more
Time to look for a new dry cleaners I could not believe when I picked up a blazer and they charged me over $27 to have it cleaned. I believe they've raised their prices. I will not be using them anymore.
Terrible business and customer service. First they ruined my designer sweatshirt and gave me a store credit for much less amount I paid. Now they lost my jacket and were extremely rude with me. The issue is still unresolved.
Never come here again. Over charge too much. A small short dress, they chaged $45! Be careful, when put the clothes there, should ask how much, Or they always over charge!
Adding on to my review to the below response from Mr. Pierre C. Yes, the last time I dry cleaned this garment was at your dry cleaners in June of 2023. Since that point, I kept the garment stored in my closet in the plastic garment bag for the season that View Cleaners provided (ironically you have an instagram post advising people to do this: https://www.instagram.com/reel/C3bMstDPfHq/?igsh=ZWI2YzEzYmMxYg==). I had faith that View Cleaners would not have done this to my jacket without alerting me. Little did I know that th... read more
Business response:
We are genuinely sorry to hear about your Prada Nylon jacket. After a thorough review of our records, it appears that this particular garment has not been cleaned by our facility for over 9 months. Regrettably, this means we are unable to accept responsibility for any damage you have discovered on the garment at this time. At our facility, each garment is meticulously labeled with a unique barcode for tracking purposes. This barcode remains on the article of clothing so that we can track the garment each time it enters our s... read more
I am really disappointed in this place. I dry cleaned two sweaters for more then 35 dollar even I got discounted. When I picked up my sweaters I found the dirty spots still in there. I think there service is not good.
Business response:
Hello Lynn, I really appreciate your comment. We really care about customers feedbacks. You brought two sweaters for drycleaning after carefully inspecting my manager informed you that with dry cleaning the stains wont come out and she needs your authorization to do additional steps. But you decided not to pursue additional steps. We really stand behind our process and service. We care about our customers needs. We tried several times with phone calls and messages including your google review message but you didn't respond ... read more
They charged me $60 for 4 shirts!!!! It is absolutely outrageous. I cannot believe people go to this place. What a scam. I suggest people look elsewhere. Additionally the lady behind the register gave me a look as if I was out of line for questioning their pricing. I just don't understand why anyone would take their clothes here with these exorbitant fees and terrible customer service.
Business response:
Hello Reza, I would like to know how was your experience with View Cleaners other than the price? Because you are using words like scam. We all have families and we run a pretty honest business here. Serving Orange county over 40 years. We trying to stay in the business even though we have price increases on supply ,utilities etc. Our gas bill alone increased 300% compare to last year. We give prices when customers drop their clothes and we have price list available at the counter. We are not the cheapest in town but we know... read more
Frequently asked questions about View Cleaners
How is View Cleaners rated?
View Cleaners has a 3.6 star rating with 141 reviews.
When is View Cleaners open?
View Cleaners is closed now. It will open tomorrow at 7:00 a.m.