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View Cleaners
- Dry Cleaning
- Irvine, CA
About this business
Location details
5321 University Dr, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Wow...I know dry cleaning is expensive, but these guys take it to a whole new level! They don't post any prices anywhere, and when you pick up your clothes, they don't give you an itemized bill unless you ask for it. When you apply a coupon, you never know if you're actually getting anything off, since they don't tell you what the original price is!! Service is decent, but definitely NOT worth 5-10 times what other cleaners charge!!!! Save your money, folks.
Business response:
Hi KB, I am sorry about your experience with View Cleaners. We have price list at the front desk of our each store. You could access your account from our website 24/7. You could see all your account activity ,invoices ,prices.We don't change the prices because of coupon. We would like you give us a try again , we will offer $10 free drycleaning towards of any of our services. You will be pleased. Best, Pierre Cinar
I brought in a cotton knit dress and was charged $24 dollars for the cleaning. A well worn dress not soiled or stained and when I questioned the price I was told that Theory is an expensive brand so it costs more to clean. So if you bring in a Valentino or Dolce Gabbana the charge will probably run over $100 dollars I presume. I called in to question since they had quoted $15.95 for a regular dress but was told that it was not a mistake and I can choose not to come again. Perfect customer care! Yikes! I live and work in th... read more
They overcharged and ruined some of my dress shirts. I found holes in two of my shirts and the collars were shredded. Will not return!
Business response:
I try to contact with this "virtual customer" didn't return my email. NO surprise on that. We are the Only Certified Environmental Dry Cleaner in Orange County. We are trained and certified. We have been in business over 21 years. You need to come up with better reason to ruin my business. We are not a Shredding service. Not only we shred ,we put holes :)) Yelp becomes a toy for this type low life people ,trying damage Family Owned Businesses.
They have a check in deal, that they don't even accept. The check in deal is for 50% off on Dry Cleaning Pick up or Delivery. The first time I came to get my shirt dry cleaned and pressed (tried the coupon and they gave me some excuse). The shirt cost about $5 to dry clean. The second time was for my girlfriend's dress. Not a huge amount of cloth or anything just a small simple skirt. This cost $20. She tried to use the check in deal as well, but they gave her some sort of excuse as well. This place never gives you... read more
Even though the staff is friendly, their prices are robbery!!! $$$$$ I called several locations to compare and the costs at View Cleaners were double if not triple what the average of other places I called to dry clean a plain dress shirt. BUT, I had to take here as I was doing all of my errands that day in that location so it only made sense gas wise to take here. Look around if you can afford to take in your items to somewhere a little more cost effective/more bang for your buck!
Business response:
View Cleaners received the 2011,2012 and 2013 Award of Excellence in Customer Service and Quality, issued by the Dry Cleaning and Laundry Institute (DLI). Our environmentally-friendly cleaning solution received the highest honor in Orange County. The owner is the Vice President of California Cleaners Association. We can acknowledge that we are not necessarily the cheapest cleaners in town, however, we give your clothes the attention they deserve. These are merely some of the reasons we charge the prices we do. After all,... read more
They charge too much to fix a little hole that I would fix myself if I wasn't in a rush. Service is good and people there are nice though.
DO NOT FALL FOR THEIR SCAM I have been using these guys for a few years. The laundry quality is OK and no problems. I gave them one winter coat to dry clean once and they destroyed it, blaming the designer. HERE IS THEIR SCAM Over time I noticed my regular cotton shirts get notices on them that they have to be dry cleaned, thought to myself, they must know something I don't. Mind you the identical shirt is also being laundered by them. Well, once you give the OK, from that day on your shirt is being dry cleaned at 3 time... read more
Business response:
View Cleaners assures its customers and readers here that it does not engage in any fraudulent activities or "scams." That being said, first off, we do not have any recollection of "destroying" a winter coat and simply "blaming the designer." Typically, if there is any issue with an item of clothing, the owner himself will take the item to the designer itself to discuss possible causes, etc. We'd like readers and customers alike to know that View Cleaners received the 2011 and 2012 Award of Excellence in Customer Service ... read more
I would have hoped for better from a sanitone cleaner. From the way they press dress shirts, it's obvious that they don't really care about them. my dress shirts had wrinkles pressed into them, and the pleats on the sleeve weren't even pressed at all.
I paid View Cleaners to dry clean a blue cotton dress in October 2008. The dress, when returned to me, was approximately two sizes smaller than it had been when it was left with the cleaners. Dry cleaning cannot shrink articles of clothing (to my knowledge), and so it is my contention that View Cleaners (accidentally or not) actually laundered my dress rather than dry cleaning it, contrary to the contract which indicated that I had ordered dry cleaning. I did not realize the dress had been shrunk until after taking it home a... read more
Business response:
We provide high quality professional dry cleaning services to all our customers. We are sorry for your bad experience with View, however, this is an isolated episode and not at all common at our cleaners. We want our readers to know that View employees do their utmost to prevent mishaps such as this one from happening and we do everything to compensate our customers when we feel necessary. We offer over 40 years of experienced alteration services and know fabric and materials extremely well. We hope this single review will ... read more
Frequently asked questions about View Cleaners
How is View Cleaners rated?
View Cleaners has a 3.6 star rating with 141 reviews.
When is View Cleaners open?
View Cleaners is closed now. It will open tomorrow at 7:00 a.m.