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View Cleaners
- Dry Cleaning
- Irvine, CA
About this business
Location details
5321 University Dr, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Pierre the manager contacted me after seeing my comment. He was very nice and offered a $15 coupon as an incentive to return. We spoke a bit about the pricing and his defense was what you would expect - they put more resources into caring for your clothing and have a robust quality control process. I suppose if you want to pay a lot extra for this that's your prerogative, but I certainly don't. I've been going to dry cleaners my whole life and I can count on one hand the number of times I've had problems. The other issue... read more
Business response:
Hi David, Thank you for your response. I contacted you couple of times and make sure you give us a try again and have good experience. Your response was quality and service were exceptional but my price was high. And I offered to replace your zipper and we did at no charge. I don't think we deserve one star review. I don't think your $5 cleaner will put this much attention on customer service and quality. Best Regards, Pierre Cinar
This place is an absolute rip off their prices are outrageous 8+ dollars to dry clean a shirt???? Are you using gold plated machines or what??? when I asked why it was so expensice the lady on the phone had no explanation just ahhh...ahhhh.aahhhh Will not be using their services again they do nothing special but charge through the nose.....not impressed
Business response:
Hi Scott, I would like you to give us a try to see the difference. I will offer you $10 Free Drycleaning for any services including laundry and alteration. Best, Pierre Cinar
Ruined my suit by spilling bleach on it. Apologized, but then made me pay for the dry cleaning. That was the only item I ever took there, so maybe it was just 'a mistake', but the service was bad and the suit was ruined.
Business response:
Hi Chet, I am sorry for your experience. Could I have your last name or phone number so I could be able look at your account and find out what happened. We want you to have the best experience with view cleaners. Best, President Pierre Cinar
Wow...I know dry cleaning is expensive, but these guys take it to a whole new level! They don't post any prices anywhere, and when you pick up your clothes, they don't give you an itemized bill unless you ask for it. When you apply a coupon, you never know if you're actually getting anything off, since they don't tell you what the original price is!! Service is decent, but definitely NOT worth 5-10 times what other cleaners charge!!!! Save your money, folks.
Business response:
Hi KB, I am sorry about your experience with View Cleaners. We have price list at the front desk of our each store. You could access your account from our website 24/7. You could see all your account activity ,invoices ,prices.We don't change the prices because of coupon. We would like you give us a try again , we will offer $10 free drycleaning towards of any of our services. You will be pleased. Best, Pierre Cinar
I brought in a cotton knit dress and was charged $24 dollars for the cleaning. A well worn dress not soiled or stained and when I questioned the price I was told that Theory is an expensive brand so it costs more to clean. So if you bring in a Valentino or Dolce Gabbana the charge will probably run over $100 dollars I presume. I called in to question since they had quoted $15.95 for a regular dress but was told that it was not a mistake and I can choose not to come again. Perfect customer care! Yikes! I live and work in th... read more
They overcharged and ruined some of my dress shirts. I found holes in two of my shirts and the collars were shredded. Will not return!
Business response:
I try to contact with this "virtual customer" didn't return my email. NO surprise on that. We are the Only Certified Environmental Dry Cleaner in Orange County. We are trained and certified. We have been in business over 21 years. You need to come up with better reason to ruin my business. We are not a Shredding service. Not only we shred ,we put holes :)) Yelp becomes a toy for this type low life people ,trying damage Family Owned Businesses.
They have a check in deal, that they don't even accept. The check in deal is for 50% off on Dry Cleaning Pick up or Delivery. The first time I came to get my shirt dry cleaned and pressed (tried the coupon and they gave me some excuse). The shirt cost about $5 to dry clean. The second time was for my girlfriend's dress. Not a huge amount of cloth or anything just a small simple skirt. This cost $20. She tried to use the check in deal as well, but they gave her some sort of excuse as well. This place never gives you... read more
Even though the staff is friendly, their prices are robbery!!! $$$$$ I called several locations to compare and the costs at View Cleaners were double if not triple what the average of other places I called to dry clean a plain dress shirt. BUT, I had to take here as I was doing all of my errands that day in that location so it only made sense gas wise to take here. Look around if you can afford to take in your items to somewhere a little more cost effective/more bang for your buck!
Business response:
View Cleaners received the 2011,2012 and 2013 Award of Excellence in Customer Service and Quality, issued by the Dry Cleaning and Laundry Institute (DLI). Our environmentally-friendly cleaning solution received the highest honor in Orange County. The owner is the Vice President of California Cleaners Association. We can acknowledge that we are not necessarily the cheapest cleaners in town, however, we give your clothes the attention they deserve. These are merely some of the reasons we charge the prices we do. After all,... read more
They charge too much to fix a little hole that I would fix myself if I wasn't in a rush. Service is good and people there are nice though.
Frequently asked questions about View Cleaners
How is View Cleaners rated?
View Cleaners has a 3.6 star rating with 144 reviews.
When is View Cleaners open?
View Cleaners is open now. It will close at 7:00 p.m.