This profile has been claimed by the business owner or representative.
Tide Cleaners
- Dry Cleaning
- Charlotte, NC
About this business
Tide Cleaners is proud to be the #1 brand in dry cleaning. At our dry cleaner at Colony, we pair that national expertise with local care our guests notice. Reviewers rave about our excellent customer service and convenient drop-off/pick-up.
Location details
7845 Colony Rd. , C-1, Charlotte, NC, 28226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:15 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
I had an EXTRAORDINARY experience at Tide Cleaners in Rea Rd. While the quality of cleaning and service levels are always excellent, on Sunday I was running late to pick-up my clothes before an international trip. I called ahead and Susan(?) pulled my items and had my invoice ready to pay. As I left, despite staying up 5 minutes past their closing time for me, she wished ME a wonderful and blessed day. Leaving this review as a small token of my appreciation is the least I could do.
I have asked 4 times for the black plastic clips not to be put on my pants/shorts(as they are put over the paper roll) that I bring in and it is still done. I have written it down, the manager has written it down AND it is on the personal instruction page AND they still are doing it. Unbelievable! I believe that I am looking for another dry cleaner that can read.
If you have sensitive skin or allergies, this is not the cleaners for you. I have used this establishment several times and they cannot consistently ensure that non-scented chemicals are used or your close will be properly separated from heavily scented items which will affect your clothes. If this is not a concern for you this may be a good place, but it think even for those who prefer scents they are heavy handed in this regard, in my opinion.
A very professional and friendly staff. My clothes are always clean, well pressed and on time. I appreciate working with them every week.
Tide Cleaners helped us in a pinch and were able to expedite our dry cleaning to meet a tight travel time. Customer service was excellent! Thank you so much!
Frequently asked questions about Tide Cleaners
How is Tide Cleaners rated?
Tide Cleaners has a 4.9 star rating with 43 reviews.
When is Tide Cleaners open?
Tide Cleaners is open now. It will close at 7:00 p.m.