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Tide Cleaners is proud to be the #1 brand in dry cleaning. At our dry cleaner at Northbrook, we pair that national expertise with local care our guests notice. Reviewers rave about our consistently great service, pleasant staff, and quick turnaround time.
1036 Willow Rd, Northbrook, IL, 60062, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The staff is super friendly and professional. I've been going here for years (when it was still Lauren's) and always have great experiences. I think some of the other customers need to relax and remember how important it is to be courteous when receiving customer service.
Ruined a new sweater. Provided receipt and was promised they would pay for it. Have been getting the run around. After several visits to the Northbrook store seeking resolution, I Asked for Mercedes, the manager, to contact me. As expected, no phone call. Do not use this dry cleaner. I have also had issues with them missing promised dates in the past.
I had a very scary experience here last week. An employee driving the Tide van tried to run me off the road near the store. When I went into the store to notify management the man followed me in screaming obscenities at me, he got very close to me and continued screaming at me. There were 2 other employees in the store witnessing this verbal assault not offering any help. I asked to speak with a manager and one of the employees tells me that she is the manager, I ask if there is something that she can do, her response was "H... read more
Wanted to charge me $2 additional dollars for a shirt purely because I was women. That seems off and not appropriate I understand for a women’s blouse but not for a white button up that literal has the same shape as a man’s.
I love Tide Cleaners. Very friendly and fast service. My clothes come out beautifully. Very refreshing.
Tide Cleaners has a 4.8 star rating with 47 reviews.
Tide Cleaners is closed now. It will open tomorrow at 7:00 a.m.