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Tide Cleaners
- Dry Cleaning
- Denver, CO
About this business
Location details
4500 W 38th Ave, #140, Denver, CO, 80212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 3:00 p.m. |
I brought my custom senior overalls to Tide Cleaners for a DRY CLEANING — which apparently they don’t know how to do, because I got them back damp. These overalls were not cheap; I paid to have them custom made with paint and patches for my senior year. Instead of returning them clean, they came back worse: wet, paint bleeding through, and patches removed/replaced WITHOUT my consent. From the start, I told the girl at the front I needed them ready before Friday for my senior pictures and football game. I dropped them off Mo... read more
This place is pretty good, but not perfect. The service is great. The prices are solid and the people working there are super nice. They clean your clothes really quickly, but they aren’t really good at getting stains out unfortunately. Which is my only reason for putting four stars instead of five. Also, Google maps says they are open on Sundays. They are not open at all on Sunday. I’ve suggested the edit, but it is not updated.
Tide Cleaners is consistently pleasant and quick in their service. They do a good job of cleaning my clothes. On the single occasion when they missed a spot, they were apologetic and promptly fixed the spot.
My daughter trusted this business with her $580 custom senior overalls. Even with clear pictures, they got it wrong three separate times and returned them ruined. She missed her senior photo shoot because of this. A refund does not replace a one-of-a-kind item or that lost experience. What makes this worse is that a manager never called her once to take responsibility. Completely careless and unprofessional.
Impossible to get ahold of any human at this location, no one will ever answer the phone or give you a call back. The store hours are wrong online they close at 4pm on Saturday and the only way you find out is driving to the location and reading a small paper sign in the window. This is the second time I’ve arrived to pick up and the store has been closed before advertised hours. A dry clear should really be open the full weekend to accommodate those who travel all week and need to pick up their laundry on the weekend.
Frequently asked questions about Tide Cleaners
How is Tide Cleaners rated?
Tide Cleaners has a 4.2 star rating with 203 reviews.
When is Tide Cleaners open?
Tide Cleaners is open now. It will close at 7:00 p.m.