This profile has been claimed by the business owner or representative.
Tide Cleaners
- Dry Cleaning
- Charlotte, NC
About this business
Tide Cleaners is proud to be the #1 brand in dry cleaning. At our dry cleaner at Prosperity Village, we pair that national expertise with local care our guests notice. Reviewers rave about our quick service and excellent staff.
Location details
7132 Brice, Preston Knoll Ln, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
****AMAZING UPDATED REVIEW***** Tide not only refunded me, but they fixed my comforter AND gave us a credit equal to the amount of the comforter!!!!! I have never experienced superior customer service to this magnitude. I am truly impressed and greatful. I've always heard great things about this place and was disappointed at first, but I am extremely happy and I will continue to do services with this location. Thank you so much Tide as you went above & beyond my expectations!!! First time taking my king-size comforter that ... read more
Just want to say I was ok with this cleaners at one point but they have definitely fell off. I will post some of the so called clean clothes. I had a good relationship with them up until my shirts started to get damaged and not cleaned properly. I complained about holes in one of my shirts they didn’t replace it which but I let it go because I had the shirt for a while (blue polo shirt) I recently took brand new pair of Ralph Lauren joggers that ive only worn twice. When I picked them up they looked like the legs had falle... read more
They denied cleaning my clothes due to the price of the items I was dropping off. Several customers walked in and were not asked to sign waivers while I was there. She refused to tell me her name but Shelly is her manager. I’ve used this location for years and now services were denied. Do not recommend this location. Racist staff!
Summary: Paid for poor service. Will not return to have them do that again. My first visit to any Tide-branded dry cleaning service. I sought them out after Tide bought my preferred cleaners and was told by that location that the location I eventually went to used the same 'factory' so I'd get the same service level. I used to gladly drive 40 minutes to get to my old location, this new Tide location was still 20 minutes away. I took 30 shirts and asked that they be boxed/folded. When I went to pick them up a few days later,... read more
Tide cleaners has improved much better. I will continue to support the franchise. Turn over to get my clothing is very fast. Shelly is a very competent employee with a great smile everytime I pull up. She has helped me tremendously when my article of clothing was lost. Low and behold it was recovered and given back to me by her. I was told by Shelly that it was a possibility I'll get it back. Kudos to Shelly thanks alot. Satisfied customer.
Frequently asked questions about Tide Cleaners
How is Tide Cleaners rated?
Tide Cleaners has a 4.9 star rating with 229 reviews.
When is Tide Cleaners open?
Tide Cleaners is closed now. It will open tomorrow at 7:00 a.m.