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Tide Cleaners
- Dry Cleaning
- Charlotte, NC
About this business
Tide Cleaners is proud to be the #1 brand in dry cleaning. At our dry cleaner at Prosperity Village, we pair that national expertise with local care our guests notice. Reviewers rave about our quick service and excellent staff.
Location details
7132 Brice, Preston Knoll Ln, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Just want to say I was ok with this cleaners at one point but they have definitely fell off. I will post some of the so called clean clothes. I had a good relationship with them up until my shirts started to get damaged and not cleaned properly. I complained about holes in one of my shirts they didn’t replace it which but I let it go because I had the shirt for a while (blue polo shirt) I recently took brand new pair of Ralph Lauren joggers that ive only worn twice. When I picked them up they looked like the legs had falle... read more
Absolutely ruined my $600 Versace shirt, the first time I brought it here no issues, someone obviously did not read the tag to properly know how to clean this shirt. Edit to original issue they also messed up my Armani shirt. Still waiting on manager call to see how they are going to make me whole for this
****AMAZING UPDATED REVIEW***** Tide not only refunded me, but they fixed my comforter AND gave us a credit equal to the amount of the comforter!!!!! I have never experienced superior customer service to this magnitude. I am truly impressed and greatful. I've always heard great things about this place and was disappointed at first, but I am extremely happy and I will continue to do services with this location. Thank you so much Tide as you went above & beyond my expectations!!! First time taking my king-size comforter that ... read more
They denied cleaning my clothes due to the price of the items I was dropping off. Several customers walked in and were not asked to sign waivers while I was there. She refused to tell me her name but Shelly is her manager. I’ve used this location for years and now services were denied. Do not recommend this location. Racist staff!
Just picked up clothes all brand new and went to wear a blue dress and the button was missing. I literally just took the tags off while I was there. Spent over $140 and missing button and wasn’t replaced … almost every time I pick up my clothes these is a problem. Like pay attention to whoever is dry cleaning the clothes. The services cost way too much for items to come back missing pieces or buttons. So I can’t wear the dress until I have someone find a button that will fix the dress and see it on.
Frequently asked questions about Tide Cleaners
How is Tide Cleaners rated?
Tide Cleaners has a 4.7 star rating with 291 reviews.
When is Tide Cleaners open?
Tide Cleaners is open now. It will close at 3:00 p.m.